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Quality Inn Westfield - Springfield

2.5 star property
Westfield hotel in city center

Choose dates to view prices

In the heart of Springfield's shopping district, Quality Inn Westfield - Springfield offers a warm welcome with a breakfast buffet, laundry facilities and business center. Connect to WiFi or catch up on news with free newspapers; guests rave about the helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $92
$103 total
includes taxes & fees
Jan 12 - Jan 13, 2026

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(39 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds
Quality Inn Chicopee - Springfield
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
6.4 out of 10, 838 reviews
The price is $93
$106 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Quality Inn Chicopee - Springfield
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About the neighborhood

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • General Wareham Park - 18 min walk - 1.5 km
  • Gateway Entrance Park - 19 min walk - 1.7 km
  • Apremont Park - 3 min drive - 3.6 km
  • Westfield River - 3 min drive - 1.8 km
  • Whitney Park - 4 min drive - 2.5 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 6 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive
  • Springfield Union Station - 18 min drive
  • Holyoke Station - 21 min drive
  • Northampton Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Pasquale's - ‬3 min drive

About this property

Quality Inn Westfield - Springfield

Enjoy your visit to Westfield with a stay at Quality Inn Westfield - Springfield. Free perks include WiFi, self parking, and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Free offsite parking nearby
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for USD 1.50 per night

Children & extra beds

  • Rollaway beds are available for USD 20.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0003663290

Also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Does Quality Inn Westfield - Springfield offer free cancellation for a full refund?

Yes, Quality Inn Westfield - Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn Westfield - Springfield?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Quality Inn Westfield - Springfield?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Quality Inn Westfield - Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (15-min drive) is nearby.

Does Quality Inn Westfield - Springfield have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Quality Inn Westfield - Springfield have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Quality Inn Westfield - Springfield like?

Quality Inn Westfield - Springfield is in the heart of Westfield, a short 19-minute walk from General Wareham Park.

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Reviews

Quality Inn Westfield - Springfield Reviews

7.2

Good

7.4

Cleanliness

7.8

Location

8.0

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Shower
Bathroom
Children
Weather
Balcony
Value

Reviews

10/10 Exceptional

Pleasantly surprised by this hotel. For a budget-friendly option, it was clean, comfortable, and far better than I expected. Great value for the price
Amanda, 2-night trip

10/10 Exceptional

Room was clean. Fridge tv. Breakfast. Great
Dawn A, 1-night trip

6/10 Good

The room was clean but the box spring made noise when moving on it.
Nancy, 2-night trip

8/10 Very good

We'd stay again!

Reasonably priced, convenient location, comfortable bed. Although the rooms were a bit dated, we had an enjoyable stay. Breakfast selections were great.
Nancy, 2-night trip

10/10 Exceptional

Was centrally located and the room was immaculate Thank you for an amazing stay
Tanalee, 1-night trip

10/10 Exceptional

An affordable and comfortable stay. Very friendly staff as well.
kaiwen, 1-night trip

8/10 Very good

People are nice. Property is good. Rooms are small but clean.
Scot, 5-night trip

10/10 Exceptional

This is a well run facility in a great location. The room was very clean. The breakfast was great. And the staff was most helpful.
William, 1-night trip

10/10 Exceptional

The price was good for a clean room and nice breakfast.
Ellen, 1-night trip

10/10 Exceptional

Clean, quiet and comfortable. What more do you want?
Dianne, 1-night trip

10/10 Exceptional

spacious clean great staff
Aileen, 2-night trip

10/10 Exceptional

Staff was very friendly and helpful!
L, 1-night trip

8/10 Very good

Wendy's across the parking lot. I had supper and breakfast there. Hotel breakfast looked inedible
Tim, 1-night trip

8/10 Very good

Safe and convenient
Lois, 3-night trip

2/10 Poor

Terrible customer service

I had to change my reservation to be a day earlier but they would not let me change it even though they had empty rooms so I had paid for a night that I didn't even use. Terrible customer service I will never stay there again
brent, 1-night trip

8/10 Very good

satisfactory for an overnight stay

perfect for a short one night stay. No healthclub or pool, but breakfast was decent and staff was very nice. Room was clean and bed fairly comfortable. Limited TV stations unless you subscribe to prime video or netflix
pam, 1-night trip

4/10 Fair

Loud Rude Cold and Smelly

Staff was rude and hostile towards everyone. Food service was terrible and never served hot. The hallways smelled of dirty laundry and stale cigarettes. Housekeeping was very loud and rude.
Christopher, 6-night trip

10/10 Exceptional

Staff very friendly.
Cynthia, 1-night trip

8/10 Very good

Rude, mean, and stinky

Staff was ill-tempered and somewhat hostile, and breakfast was not cooked well and not served hot. The hallway smelled like stale cigarettes and dirty laundry.
Christopher, 7-night trip

6/10 Good

Nice staff, pretty quiet. Not the cleanest room.
Kristie, 2-night trip

6/10 Good

It’s an average property, ok for a couple of days stay if you are looking for basic amenities - like clean bed and towels
Mizanur, 3-night trip

4/10 Fair

We did not have any hot water, drip in bath tub and fridge kept us up all night, room smelled of stron cleaning solution, towels displayed had stains, water leaked under sink, filled coffee brewer to "Max" line mark, and when I brewed coffee, it overflowed - either cup provided is not big enought or MAX line is too much - I prepaid for two nights but left after one night as we were not going to spend another night in that room. Would like to be compensated for the 2nd night
Sophie, 2-night trip

10/10 Exceptional

Our stay was really good
Raymond, 1-night trip

10/10 Exceptional

Professional, excellent staff
WILLIAM, 2-night trip

10/10 Exceptional

Check in was a smooth process representative was kind and polite and continental breakfast was good
Roberto, 2-night trip