In the heart of Bournemouth City Centre, Bournemouth Carlton Hotel, BW Signature Collection offers an inviting retreat with a garden and dry cleaning services. Relax at the sauna or unwind by one of two indoor pools or the seasonal outdoor pool with sun loungers. With free in-room WiFi and helpful staff on hand, this hotel near Bournemouth Beach is perfect for your next getaway.
Bournemouth Carlton Hotel, BW Signature Collection is a great choice for your beach stay in Bournemouth. The indoor pool provides a splash of fun, and guests can also take advantage of a fitness center. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a seasonal outdoor pool, a terrace, and a garden. Fellow travelers like the helpful staff and breakfast.
At a glance
DONE
Hotel size
76 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (GBP 20 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
English breakfast is offered for an extra charge of approximately GBP 14.95 per person
Children & extra beds
Cribs/infant beds are available for GBP 5.0 per stay
Rollaway beds are available for GBP 25 per night
Pets
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Uncovered self parking costs GBP 20 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from April 18 to October 31
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Is there a pool at Bournemouth Carlton Hotel, BW Signature Collection?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Bournemouth Carlton Hotel, BW Signature Collection?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per night. Food and water bowls are available.
Is parking offered on site at Bournemouth Carlton Hotel, BW Signature Collection?
Yes. Self parking costs GBP 20 per day.
What are the check-in and check-out times at Bournemouth Carlton Hotel, BW Signature Collection?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Bournemouth Carlton Hotel, BW Signature Collection?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (13-min walk) is nearby.
What is there to do at Bournemouth Carlton Hotel, BW Signature Collection and nearby?
Bournemouth Carlton Hotel, BW Signature Collection has an indoor pool and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Bournemouth Carlton Hotel, BW Signature Collection?
Yes, there's an onsite restaurant.
What's the area around Bournemouth Carlton Hotel, BW Signature Collection like?
Bournemouth Carlton Hotel, BW Signature Collection is located near Bournemouth Beach in Bournemouth City Centre, a short 12-minute walk from Bournemouth Pier and 12 minutes' walk from Bournemouth International Centre.
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7.8
Cleanliness
9.0
Location
7.8
Staff & service
7.2
Eco-friendliness
6.8
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bed
Lobby
Location
Food
View
Restaurant
Shower
Reviews
8/10 Very good
Sep 1, 2025
Very good venue in walking distance of seafront and town. Disappointment was indoor pool largely closed for repairs.
David
David, 4-night trip
8/10 Very good
Aug 16, 2025
We were a Hen party. Hotel was really welcoming
S
S, 1-night trip
10/10 Exceptional
Jun 16, 2025
Always a great stay at The Carlton Hotel. Staff are friendly, accommodation is excellent, cleanliness exceptional.
Yvonne
Yvonne, 1-night trip
10/10 Exceptional
Jul 23, 2025
Brilliant!!!
It was fantastic, we loved it so much the staff were brilliant and they went on and beoned for us. Can't wait till we go back again.
Donna
Donna, 2-night trip
10/10 Exceptional
Jun 30, 2025
The Carlton Bournemouth
We had a very good overnight stay including a meal in the restaurant and breakfast.
Room was clean. The staff were all very helpful, especially reception.
Would visit again.
Elizabeth
Elizabeth, 1-night trip
6/10 Good
Aug 6, 2025
Good and bad.
Hotel has seen better days.
Very badly cracked sink, rotten under the taps and quite possibly the worst hotel shower i have ever experienced in my sixty odd years. Long, long walk with steps up and down to room 105.
Against that a very large room, a larger than king size bed that was extremely comfortable.
Roy
Roy, 2-night trip
8/10 Very good
Apr 14, 2025
The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
Simon
Simon, 2-night trip
10/10 Exceptional
Jun 13, 2024
Loved the hotel - great location and friendly staff
Jayne
Jayne, 3-night trip
6/10 Good
Feb 14, 2025
Valentines Break
Hotel was a bit tired looking in places, but good in others, shower a bit poor and mattress was not very good. Breakfast great though and the hotel was very quiet
James
James, 1-night trip
8/10 Very good
Dec 15, 2024
Huge room …but very tired in some areas but over all had a nice 2 night break …staff were lovely x
Zoe
Zoe, 2-night trip
10/10 Exceptional
Apr 3, 2025
Extortionate parking charge
Everything was good. Great sea view from my room. Only gripe was the car park charge of £20.00 per night. I mentioned this on check-out, but the receptionist insisted that they are the cheapest in Bournemouth. This is of course untrue - if you are the cheapest for parking, why not advertise it as a benefit, not keep it under wraps until guests arrive and havevpassed throughvthe car park cameras.
Ian
Ian, 2-night trip
10/10 Exceptional
Sep 24, 2023
Beautiful room, quiet stay and friendly staff
Lauren
Lauren, 1-night trip
8/10 Very good
Oct 12, 2024
The wait staff was absolutely accommodating and friendly. The room was ok. Bed was confortable.
Denise
Denise, 2-night trip
8/10 Very good
Feb 4, 2025
Very professional
Small problem with our room was sorted out pleasantly and efficiently. All very professional.
Verified traveler
3-night trip
10/10 Exceptional
Apr 21, 2024
Great room, great service
Michael
Michael, 1-night trip
4/10 Fair
Oct 22, 2024
Good hotel but rooms need to be updated as they are stained and worn
Sean
Sean, 1-night trip
10/10 Exceptional
Jun 13, 2023
Great hotel with amazing staff
madhvy
madhvy, 1-night trip
8/10 Very good
Sep 22, 2024
Great size room and the hotel staff are lovely but the room and hotel is in need of some maintenance and a deep clean
James
James, 1-night trip
8/10 Very good
Oct 28, 2022
The breakfast was excellent.
Anchor
Anchor, 1-night trip
8/10 Very good
May 16, 2024
Nice sea view room
Room 215, nice sea view room, plenty of space.
Julie
Julie, 1-night trip
10/10 Exceptional
Mar 12, 2023
Lovely family stay
Lovely hotel with good facilities. A little dated in places but clean. Very enjoyable stay.
Karen
Karen, 2-night trip
8/10 Very good
Jan 31, 2025
The staff attention was outstanding. The hotel is outdated. It needs a refurbishment. The bedroom carpets are mouldy as are the other carpets. The cleaners do a good a very good job, however this does not compensate for the circumstances of the outdated rooms. The public areas are generally well kept.
Jo
Jo, 4-night trip
8/10 Very good
May 19, 2024
Lovely stay
Everything was lovely except for the fact sauna was out of service and inside pool was occupied with kids swimming lessons being held there
Linda
Linda, 2-night trip
10/10 Exceptional
Oct 5, 2023
Perfect in every way. Staff, room, service, facilities, all perfect.
JULIE
JULIE, 4-night trip
8/10 Very good
Jan 17, 2024
The staff were all delightful and made us feel very welcome..
Excellent location, overlooking the sea.
The building is being refurbished in easy stages..