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JW Marriott Cancun Resort & Spa

5.0 star property
Luxury beachfront resort with spa, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for JW Marriott Cancun Resort & Spa

On the beach
Property video
On the beach
Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | Pool | Indoor pool, 3 outdoor pools
On the beach
Near La Isla Shopping Mall, JW Marriott Cancun Resort & Spa offers a serene escape with 3 outdoor pools and an indoor pool, where you can unwind at the swim-up bar or indulge in Ayurvedic treatments at the onsite spa. Enjoy delicious meals from 4 on-site restaurants and stay active with yoga classes or Pilates classes at the 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is $314
$419 total
includes taxes & fees
Oct 31 - Nov 1

Why we love this property

Beach access paradise
Steps from the sand, this resort offers effortless beach enjoyment. Idyllic ocean vistas set the scene for a memorable coastal escape.
Spa escape heaven
Aromatherapy, body wraps, and facials await at the full-service spa. A sauna, hot tub, and rooftop garden complete this resort's relaxation paradise.
Luxury beachfront resort
Retreat to a striking rooftop garden at this luxury resort. Each moment offers spectacular pool-view dining complemented by the gentle rhythm of the beach.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | 1 bedroom, minibar, in-room safe, desk

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.0 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
Separate bedroom
  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
Separate bedroom
  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

1 bedroom, minibar, in-room safe, desk

Grand Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
  • 125 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
Separate bedroom
  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
  • 125 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 274 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.2 out of 10
Wonderful
(70 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(108 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed - twin
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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The price is $333
$466 total
includes taxes & fees
Oct 31 - Nov 1
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About the neighborhood

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 9 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 4 min drive - 2.9 km
  • Cancun Interactive Aquarium - 4 min drive - 2.9 km
  • Delfines Beach - 5 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Club 91 Lounge - ‬1 min walk
  • ‪Nebbiolo - ‬6 min walk
  • ‪Confessions - ‬5 min walk
  • ‪JW Marriott Lobby Bar - ‬1 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬5 min walk

About this property

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa is a great choice for your beach stay in Cancun. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Dining choices include 4 restaurants and the 3 bars/lounges are great places to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the pool and helpful staff.

At a glance

DONE

Hotel size

    • 447 units
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 31
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Twin sofa bed
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bravio - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 per person
  • Airport shuttle service is offered for an extra charge of USD 22.00 per person (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa

Frequently asked questions

Does JW Marriott Cancun Resort & Spa offer free cancellation for a full refund?

Yes, JW Marriott Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Cancun Resort & Spa?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at JW Marriott Cancun Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at JW Marriott Cancun Resort & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by JW Marriott Cancun Resort & Spa?

Yes, an airport shuttle is available. The charge is USD 22.00 per person one-way.

What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at JW Marriott Cancun Resort & Spa?

No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.

What is there to do at JW Marriott Cancun Resort & Spa and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Cancun Resort & Spa also has 3 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near JW Marriott Cancun Resort & Spa?

Yes, there are 4 onsite restaurants, featuring pool views.

Does JW Marriott Cancun Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around JW Marriott Cancun Resort & Spa like?

JW Marriott Cancun Resort & Spa is a short 9-minute walk from Aquaworld and 18 minutes' walk from Oasis Arena.

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Reviews

JW Marriott Cancun Resort & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • The pool area was lovely, with plenty of loungers, attentive staff, and beautiful ocean views. (53 reviews)
  • The beach was consistently described as beautiful, clean, and stunning with great access from the pool areas. (40 reviews)
  • The property offers a variety of delicious dining options with great food and attentive service. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Beach
Restaurant
View
Location
Building
Family friendly
Amenities

Reviews

10/10 Exceptional

Excelente hotel
IRAM, 7-night trip

10/10 Exceptional

Everyone was super nice and friendly and was very helpful. Besides the seaweed on the water, everything was excellent. Gustino restaurant was wonderful.
Chanel, 7-night trip

10/10 Exceptional

Beautiful and comfortable hotel.
Dolkar, 6-night trip

10/10 Exceptional

Nice Hotel
Henry, 8-night trip

10/10 Exceptional

Amazing staff and amenities
Jose, 1-night trip

10/10 Exceptional

My stay was awesome and the resort is gorgeous!!! I shall return 😍 the restaurants were spectacular and the customer service was amazing.
Leah, 3-night trip

10/10 Exceptional

Fantastic location! Super friendly staff!
Tina, 6-night trip

10/10 Exceptional

Love the location and the beach. The staff was the best!
LANA DEANN, 4-night trip

10/10 Exceptional

Service was great we’ll be visiting again
Angel, 5-night trip

10/10 Exceptional

The property is great; super clean and ALL the staff are top notch and super friendly.
Richard, 6-night trip

10/10 Exceptional

Nice, clean & great location
Jennifer, 4-night trip

10/10 Exceptional

Excelent place
Boris Enrique, 3-night trip

10/10 Exceptional

nice property
Georgetth, 3-night trip

10/10 Exceptional

4 short days

some work being done to the hotel lobby bar, very well handled. stay was great as always!
Raul, 3-night trip

10/10 Exceptional

Everything was great from the moment we arrived until our departure. Everyone at the hotel was very professional and with outstanding customer service. The restaurants, bar and pool were amazing. My son and wife loved it. We will definitely stay here on our next trip back.
Jose, 4-night trip

10/10 Exceptional

Very nice hotel.
Fiona, 7-night trip

10/10 Exceptional

Great food, great service, great facility
James, 3-night trip

10/10 Exceptional

Nice resort, great pool. Great food and good service
Nickolas, 5-night trip

10/10 Exceptional

This is my second time at the property and I absolutely loved it just like the 1st visit. Great friendly service definitely recommend this property. It’s definitely family friendly .
Patrice, 4-night trip

8/10 Very good

Great place Beds a little small Wifi service not good
Anayazing DE LA, 7-night trip

10/10 Exceptional

Excellent service :)
ENRIQUE, 5-night trip

10/10 Exceptional

Great resort, on par with some luxury resorts in Las Vegas. Only downside was the food options, but didnt have to walk far for more options
Kara, 6-night trip

10/10 Exceptional

the property looks and feels luxurious!
Lawrence Diokno, 3-night trip

10/10 Exceptional

Best service in Cancun
Rodrigo, 4-night trip

8/10 Very good

Great stay

Very nice clean place. Expensive once you count the food and service feeds added. Family friendly place. The infinity pool is tough to beat.
Kenneth, 5-night trip