Shangri-La Tanjung Aru, Kota Kinabalu

5.0 star property
Luxury beachfront resort with free water park, near Sabah State Mosque

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Photo gallery for Shangri-La Tanjung Aru, Kota Kinabalu

2 bars/lounges, lobby lounge
2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Private beach, sun loungers, beach umbrellas, beach towels
Property amenity
3 restaurants, breakfast, lunch, dinner served; international cuisine
Surrounded by scenic views of Sabah State Mosque and Anjung Samudera, Shangri-La Tanjung Aru, Kota Kinabalu offers a tranquil oasis with 9 holes of golf and a marina. Guests can unwind on the private beach or indulge in international cuisine at one of three restaurants; kids will love the waterslide at one of two outdoor pools.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Breakfast available
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Beach umbrellas

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is $162
$193 total
includes taxes & fees
Dec 1 - Dec 2

Why we love this property

Private beach playground
Discover water adventures at this resort with a private sandy beach. Snorkeling, sailing, and kayaking await beside ocean-view dining.
Splash worthy pools
This resort features 2 outdoor pools, a free water park, and a children's pool. The pool area offers loungers, umbrellas, and a waterslide.
Spa-side serenity
The full-service spa offers daily treatments, from aromatherapy to hot stone massages. A sauna, hot tub, and garden path enhance tranquility.

Room options

Available filters for rooms
Showing 23 of 23 rooms

Tanjung Seaview (King)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Tanjung Executive Seaview Suite (King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Furnished balcony or patio
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air conditioning
  • 105 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Tanjung Deluxe Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Furnished balcony or patio
Separate sitting area
Separate dining area
Private hot tub
Individually furnished
Individually decorated
  • 185 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Kinabalu Seaview (King)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Kinabalu Mountain View (King)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Tanjung Seaview (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Kinabalu Seaview (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Kinabalu Mountain View (Twin)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Horizon Club Seaview (King)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Horizon Club Seaview (Twin)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Kinabalu Deluxe Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Furnished balcony or patio
Separate sitting area
Separate dining area
Private hot tub
Individually furnished
Individually decorated
  • 123 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Suite (Kinabalu Jungle Themed)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 66 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Pool View (Tanjung)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Tanjung Sea View, Room, 1 King Bed, Terrace

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Horizon Club, Twin Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Horizon Club, Room, 1 King Bed, Terrace, Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Tanjung Sea View, Twin Room, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed, Terrace, Sea View (Kinabalu)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Twin Room, Pool View (Tanjung)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

Twin Room, Terrace, Sea View (Kinabalu)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • Sleeps 4
  • 2 Twin Beds

Family Twin Room, Terrace, Pool View (Tanjung )

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • Sleeps 4
  • 2 Twin Beds

Family Room, 1 King Bed, Pool View (Tanjung, Terrace)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

What's nearby

  • Sabah State Mosque - 5 min drive - 4.6 km
  • Imago Shopping Mall - 7 min drive - 5.3 km
  • Sutera Harbour - 7 min drive - 4.9 km
  • Gaya Street Sunday Market - 8 min drive - 7.5 km
  • Suria Sabah Shopping Mall - 9 min drive - 8.2 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 14 min drive
  • Tanjung Aru Station - 7 min drive
  • Putatan Station - 16 min drive
  • Kawang Station - 25 min drive

Restaurants

  • ‪Coco Joe's Bar & Grill - ‬9 min walk
  • ‪Sunset Bar, Kinabalu Yatch Club - ‬6 min walk
  • ‪Shang Palace - ‬7 min walk
  • ‪Sunset Bar - ‬11 min walk
  • ‪Café TATU - ‬9 min walk

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

Shangri-La Tanjung Aru, Kota Kinabalu offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Imago Shopping Mall. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Cafe' TATU, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a marina, and a free kid's club. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 498 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests are required to download the property's Shangri-La mobile app before check-in
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Covered onsite valet parking (MYR 20 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's menu
  • Baby bath
  • Changing table
  • Bed rails
  • Corner guards
  • Lifeguard on site
  • Paddleboard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Mini golf
  • Kayaking
  • Parasailing
  • Sailing
  • Boat tours
  • Personal watercraft (motorized)
  • Scuba diving
  • Snorkeling
  • Water skiing
  • Evening entertainment
  • Paddleboard on site
  • Pool table
  • Table tennis
  • Fishing
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (7190 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1983
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • Adjacent to a golf course
  • Golf driving range on site
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • Marina
  • 3 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Dock
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Hand-held showerheads
  • Closed captioned TV
  • Magnifying mirror
  • Height-adjustable showerhead
  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Chi has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Cafe' TATU - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Borneo Lounge; Bar - Overlooking the pool, this lobby lounge serves light fare only. Happy hour is offered. Open daily.
Shang Palace - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Coco-Joe's Bar; Grill - This poolside restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sunset Bar - Overlooking the ocean, this bar serves light fare only. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from December 9 2025 to February 10 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Fitness facilities
  • Recreation facilities
The property will be renovating from October 28 2025 to February 10 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Fitness facilities
  • Lobby
  • Select guestrooms
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 212.4 per night

Parking

  • Covered valet parking costs MYR 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the health club or fitness facility
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

Does Shangri-La Tanjung Aru, Kota Kinabalu offer free cancellation for a full refund?

Yes, Shangri-La Tanjung Aru, Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM. One of the pools will be unavailable from December 9 2025 to February 10 2027 (dates subject to change).

Are pets allowed at Shangri-La Tanjung Aru, Kota Kinabalu?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Tanjung Aru, Kota Kinabalu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Tanjung Aru, Kota Kinabalu and nearby?

Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Shangri-La Tanjung Aru, Kota Kinabalu also has 2 bars, a private beach, and a waterslide, as well as a health club, spa services, and an arcade.

Are there restaurants at or near Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining. One of the dining venues will be unavailable from December 9 2025 to February 10 2027 (dates subject to change).

Does Shangri-La Tanjung Aru, Kota Kinabalu have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Shangri-La Tanjung Aru, Kota Kinabalu like?

Shangri-La Tanjung Aru, Kota Kinabalu is in Tanjung Aru, a short 16-minute walk from Tanjung Aru Perdana Park.

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Shangri-La Tanjung Aru, Kota Kinabalu Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Breakfast
View
Children
Family friendly
Drinks
Spa
Beach

What guests liked

  • The pool area was spacious, beautiful, and well-equipped with amenities, providing a great experience for both kids and adults. (9 reviews)
  • Breakfast was excellent with a massive variety of food from Malaysian, Chinese and European options. (8 reviews)
  • The beach at this property offers breathtaking sunsets, a private beach, and a beautiful beach walk with stunning views. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fabulous stay in a wonderful resort
Michelle, 2-night trip

10/10 Exceptional

Excellent staff service and good ambience, will visit next year - keep up the good work
Michael, 3-night trip

10/10 Exceptional

Great place. Kids had a blast in the pool and water slides. Good breakfast spread as well.
Ashutosh, 3-night trip

10/10 Exceptional

Just excellent. Also, great for those who bring their children.
Martina, 2-night trip

8/10 Very good

Great property grounds, smelly carpet

The hotel property and bfast are amazing. Nice pools and pvt beach. Very nice. However, the carpet in the room had a terrible smell. The furniture is a little worn but the bathroom has been updated.
Zarina, 5-night trip

10/10 Exceptional

Staff are very helpful
Edward, 2-night trip

10/10 Exceptional

Love the place! staff was accommodating to change our room at the last minute. Overall, a nice experience for a short stay.
Siti Nursalwana, 1-night trip

10/10 Exceptional

Had an amazing time. The staff are great! Very friendly, welcoming and helpful. I would happily visit Shangri-La Tanjung Aru again.
Adam, 13-night trip

10/10 Exceptional

beautiful serene and peaceful
DURIYA AZIZ, 3-night trip

8/10 Very good

Good for families

Very nice hotel near the airport with comfortable rooms and good food. The only thing I didn’t like was the Al the children focused playgrounds and swimming pool and game room etc. Definitely a family oriented hotel.
Kathryn, 1-night trip

10/10 Exceptional

We really enjoyed our stay for 3 nights at the hotel. 3 nights went by so quickly that we wished that we could have stayed longer. The facilities offered by the hotel are excellent especially for families with children. Special mention to receptionist Dzarif for making our stay more memorable with the seaview room. Will really come back to stay in the hotel again in the future.

10/10 Exceptional

Thanks!

I had a good rest during my trip. Thank you for the good service.
SHINWOO, 3-night trip

10/10 Exceptional

Amazing
Laura, 5-night trip

10/10 Exceptional

Very good stay. Excellent property Only one feedback is to provide more vegetarian options in lounge. My wife found it hard since she is vegetarian
Radhakrishnan, 5-night trip

8/10 Very good

.
Chengwei, 1-night trip

8/10 Very good

Overall good no regrets
Chee Han, 3-night trip

10/10 Exceptional

good
dohee, 2-night trip

4/10 Fair

not good

Overall, it is worse than Shangri-La Cebu Mactan. The sunset isn't particularly spectacular, but it's acceptable. Breakfast is not tasty. The staff are not friendly.
EUNJUNG, 7-night trip

8/10 Very good

Check in process too long.....
Jessie, 1-night trip

10/10 Exceptional

다양한 프로그램과 음식 , 객실 상태 그리고 직원 서비스 모두 만족스러웠으나 수영장이 공사 예정이라 그런지 바닥이 까져있고 청소가 안된 느낌이라 아쉬웠습니다.
yiseul, 1-night trip

10/10 Exceptional

코타키나 발루 최고 숙소는 여기!!

일단 숙소 비치뷰 자체가 너무 좋았고 다만 문제점은 커플인데 옆숙소와 문하나를 두고 소리가 다 들리는게 문제였습니다. 또한 체크아웃 이후의 스타라운지 이용할수있는 베네핏 또한 너무 좋았습니다. 다시한번 샹그릴라를 방문하게끔 만들었습니다. 다음 코타키나발루때도 필히 재방문 예정입니다.
HOCHEOL, 1-night trip

8/10 Very good

명성에 맞는 훌륭한 서비스

고급 호텔 명성에 맞게 서비스도 친절하고 묵기 편안했습니다. 다만, 제 기준 에어컨이 너무 약했어요. 더운 실외에 있다가 실내로 들어오면 땀이 금방 식지를 않아서 따로 핸디 선풍기를 켜야 할 정도였습니다. 그 부분만 제외하면 나머지는 아쉬운 점이 없었습니다.
JEONGSOOK, 3-night trip

10/10 Exceptional

スタッフが非常に親切でよかった。街までは遠いのでグラブかタクシーは必要。チェックアウト後のラウンジは便利だがドリンクバーくらいは欲しい。
kazuaki, 4-night trip

10/10 Exceptional

We didn't want to leave

The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave.
Wendy, 5-night trip

6/10 Good

整體來說還不錯,但一開始搞錯我們入住人數導致備品不足及床位不足是小小瑕疵。
Ching shu, 5-night trip