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Best Western Pontypool Metro Hotel

3.0 star property
City-center Pontypool hotel with bar/lounge

Choose dates to view prices

Photo gallery for Best Western Pontypool Metro Hotel

Bar (on property)
Daily continental breakfast (GBP 8.50 per person)
Garden
Exterior
Standard Room, 2 Twin Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can check out Lounge Area, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Garden
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self parking
The current price is $59
$71 total
includes taxes & fees
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Room amenity

Family Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Sofa bed - double
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

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About the neighborhood

Map
Lower Mill Field, Pontypool, Wales, NP4 0XB

What's nearby

  • Pontypool Park - 11 min walk - 1.0 km
  • Llanfrechfa Grange Hospital - 6 min drive - 7.8 km
  • Celtic Manor Resort Golf Club - 13 min drive - 19.3 km
  • Big Pit National Coal Museum - 17 min drive - 14.0 km
  • Principality Stadium - 29 min drive - 37.7 km

Getting around

  • Cardiff International Airport (CWL) - 55 min drive
  • Bristol International Airport (BRS) - 60 min drive
  • Cwmbrân Station - 9 min drive
  • Newbridge Station - 11 min drive
  • Pontypool & New Inn Station - 12 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Shaheen Tandoori - ‬3 min drive
  • ‪KFC - ‬1 min walk
  • ‪Harvester - ‬5 min walk
  • ‪The Horse And Jockey - ‬2 min drive

About this property

Best Western Pontypool Metro Hotel

When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can check out Lounge Area, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Lounge Area - This diner serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - Onsite coffee shop.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 8.50 per person
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property does not have elevators.
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This property has received its official star rating from Visit Wales.

Also known as

Best Western Metro Hotel
Best Western Pontypool Metro
Best Western Metro
Best Western Pontypool Metro Hotel Wales
Best Western Pontypool Metro
Best Western Pontypool Metro Hotel Hotel
Best Western Pontypool Metro Hotel Pontypool
Best Western Pontypool Metro Hotel Hotel Pontypool

Frequently asked questions

Are pets allowed at Best Western Pontypool Metro Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Pontypool Metro Hotel?

Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Best Western Pontypool Metro Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Best Western Pontypool Metro Hotel and nearby?

Best Western Pontypool Metro Hotel has a garden.

What's the area around Best Western Pontypool Metro Hotel like?

Best Western Pontypool Metro Hotel is in Pontymoile, a short 14-minute walk from Pontypool Park.

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Best Western Pontypool Metro Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Value
Location
Bed
Lobby
Bar
Food
Car

What guests liked

  • Breakfast was tasty, plentiful, and convenient with a good range of options. (19 reviews)
  • Secure, free parking with accessible spaces and cameras was a reassuring feature. (4 reviews)
  • Breakfast was very good and free, with a buffet style selection of continental and hot items. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The parking was very accessible and there were always plenty of spaces available.
Jack, 3-night trip

8/10 Very good

Very nice stay.
Kathy, 2-night trip

8/10 Very good

Quiet room. Didnt have breakfast as many other places available. Bed comfortable. Carpet in room sticky by door on the inside. Staff excellent.
Simon, 2-night trip

10/10 Exceptional

Superb reception staff.
CHRIStopher, 1-night trip

10/10 Exceptional

Really lovely Hotel stay!
Ethan, 2-night trip

10/10 Exceptional

Very clean and functional. Helpful staff, soft bed.
Neil, 1-night trip

10/10 Exceptional

Well maintained and friendly hotel, perfect for our overnight stay, very comfy
Kim, 1-night trip

10/10 Exceptional

Great for a weekend away.

Excellent base for exploring the area. Friendly staff and the room was quiet even facing the road. Shower in the bathroom was great after a day out.
james, 1-night trip

10/10 Exceptional

Nice condition good facilities

Good stay
Gary, 1-night trip

10/10 Exceptional

Always nice staff and a good place to stay
Neil, 2-night trip

10/10 Exceptional

Fantastic stay

Simple easy check-in , the carpark was secure and well lit which is a bonus The room was clean and tidy bed was comfy
Peter, 1-night trip

10/10 Exceptional

With friends

Lovely stay
Jennifer-lee, 1-night trip

8/10 Very good

Always a pleasure to stay there and staff are very welcoming
Paul, 1-night trip

10/10 Exceptional

Good for short stay.
Chi Kin Leo, 1-night trip

10/10 Exceptional

It just a great little hotel.
Nigel, 1-night trip

10/10 Exceptional

It was amazing staying at the hotel, fantastic service, fabulous staff and food too.
Sarah, 1-night trip

10/10 Exceptional

Young person at reception was very helpful and the bedroom was lovely and clean
David, 1-night trip

6/10 Good

Poor evening meal Menu, un-professionally dressed staff, lost in the 80's
Darren, 1-night trip

10/10 Exceptional

Always amazing stay and always a great welcome
Paul, 2-night trip

10/10 Exceptional

Lovely hotel, with great facilities the room. Several mirrors, draws as well as wardrobe with plenty of hangers. Spare pillows, a room fan, hairdryer, luggage rack . . I was very pleased The breakfast was unexpected too. A lovely lobby with comfy chairs and dining tables, with a very good range of continental and some hot items. Buffet style so pleanty!. The staff were lovely at checkin & breakfast. Would definitely stay again.
Louise, 1-night trip

8/10 Very good

Very clean hotel great staff enjoyed my stay would stay again
Alex, 2-night trip

10/10 Exceptional

Easy to find once we came off M4. This is our second visit here.
Nicky, 3-night trip

8/10 Very good

Never disappointed when staying there
Paul, 7-night trip

10/10 Exceptional

Quiet Room

Nice relaxing nights stay.. Quiet room.... Good parking.. Very pleasant check in staff...
Bronwen, 1-night trip

8/10 Very good

Nice and clean service very good but location is near busy roundabout so was noisy
Simon, 2-night trip