Experience the vibrant atmosphere of Santana Row at Hotel Valencia, where modern style meets upscale comfort. Unwind in the outdoor pool or rooftop terrace, and enjoy amenities like a gym and business center with in-room WiFi. With helpful staff and proximity to shopping hubs like Winchester Mystery House and Westfield Valley Fair Shopping Mall, this hotel is perfect for those seeking a lively retreat.
San Jose McEnery Convention Center - 6 min drive - 8.3 km
Getting around
Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive
San Carlos, CA (SQL) - 27 min drive
Oakland Intl. Airport (OAK) - 41 min drive
Watsonville, CA (WVI-Watsonville Municipal) - 50 min drive
San Jose College Park Station - 6 min drive
Tamien Station (Caltrain) - 8 min drive
Sunnyvale Lawrence Station - 9 min drive
Restaurants
Terra - 6 min walk
Joey Restaurants - 6 min walk
The Cheesecake Factory - 5 min walk
Left Bank Brasserie - 2 min walk
Cocola Bakery - 1 min walk
About this property
Hotel Valencia Santana Row
Hotel Valencia Santana Row features a rooftop terrace and puts you just steps from Santana Row Shopping Center. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Mediterranean hotel include a fitness center and a terrace. The helpful staff and location get great marks from fellow travelers.
At a glance
DONE
Hotel size
215 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (2 total, up to 70 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite valet parking (USD 59.54 per night; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–9:00 AM
Restaurant
Bar/lounge
Private dining
24-hour room service
What to do
Access to nearby health club
Golfing nearby
Winery tours nearby
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 2003
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness center
An outdoor pool
Banquet hall
Mediterranean architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Room amenities
Be entertained
50-inch TV
Premium TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator (on request)
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Local maps
Here's the breakdown, no surprises
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 for adults and USD 15 for children
Renovations and closures
The following facilities are closed on Sunday:
Bar/lounge
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Parking
Covered valet parking costs USD 59.54 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose
Frequently asked questions
Is there a pool at Hotel Valencia Santana Row?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hotel Valencia Santana Row?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 70 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Valencia Santana Row?
Yes. Valet parking costs USD 59.54 per night.
What are the check-in and check-out times at Hotel Valencia Santana Row?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Valencia Santana Row?
No, this hotel doesn't have a casino, but Casino M8trix (8-min drive) is nearby.
What is there to do at Hotel Valencia Santana Row and nearby?
Hotel Valencia Santana Row has an outdoor pool and a fitness center, as well as access to a nearby health club.
Are there restaurants at or near Hotel Valencia Santana Row?
Yes, there's an onsite restaurant.
What's the area around Hotel Valencia Santana Row like?
Hotel Valencia Santana Row is a short 3-minute walk from Santana Row Shopping Center and 6 minutes' walk from Winchester Mystery House. Travelers love the hotel's prime location.
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Hotel Valencia Santana Row Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Restaurant
Bed
Store
Shopping
Food
Breakfast
Bar
Reviews
10/10 Exceptional
Jul 27, 2025
My wife and I stayed at Hotel Valencia for a weekend getaway and loved it! Perfect location in Santana Row, stylish rooms, and friendly staff. The rooftop bar was a great touch. We’ll definitely be back!
HAMID
HAMID, 2-night trip
10/10 Exceptional
Jun 21, 2025
The hotel was nice and quiet
Jenny
Jenny, 1-night trip
10/10 Exceptional
Aug 5, 2025
Beautiful Stay in Santana Row
This hotel was a complete gem! We had never been to San Jose before and Santana Row is lively and full of great restaurants and shops. We were in town for a concert. The hotel is right in the middle of all the activity and you feel like you are in a European village. Great service, beautiful rooftop bar and lovely comfortable rooms.
Lisa
Lisa, 2-night trip
10/10 Exceptional
Apr 26, 2025
Always a great place to stay when we want to do a staycation
Leticia
Leticia, 1-night trip
10/10 Exceptional
Jun 20, 2025
Amazing location and boutique amenities
David
David, 1-night trip
10/10 Exceptional
Jun 2, 2025
Really fun and family friendly. Great for a weekend trip.
Roger
Roger, 2-night trip
10/10 Exceptional
Jun 7, 2025
The staff was very friendly and welcoming
Jenny
Jenny, 1-night trip
10/10 Exceptional
May 5, 2025
Love that it’s in the middle of Santana row and access to shops and restaurants
Jose
Jose, 1-night trip
10/10 Exceptional
May 18, 2025
Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.
cassandra
cassandra, 1-night trip
10/10 Exceptional
May 25, 2025
The location right on Santana Row.
Jose
Jose, 1-night trip
10/10 Exceptional
Apr 21, 2025
Perfect overnight stay. Pool today was perfect.
Verified traveler
1-night trip
10/10 Exceptional
Mar 9, 2025
Staff is amazing, location is great
Terri
Terri, 1-night trip
8/10 Very good
Aug 14, 2025
Comfy bed, nice outdoor pool area and jacuzzi.
Got downstairs for breakfast at 11:08 am and they woukd not serve me any breakfast since it stopped at 11 . Not even a muffin . Lunch menu available was not something I could eat first thing of the day .
Mindy
Mindy, 1-night trip
8/10 Very good
Feb 9, 2025
Great hotel.
patti
patti, 2-night trip
8/10 Very good
Jun 8, 2025
We were so excited to have a stay-cation. Other than the check-in process (over an hour after the promised time), our stay was great!
Tiffany
Tiffany, 2-night trip
10/10 Exceptional
Mar 14, 2025
Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.
Judi
Judi, 1-night trip
10/10 Exceptional
Apr 19, 2025
Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !
Brian
Brian, 2-night trip
10/10 Exceptional
Feb 3, 2025
Great hotel and luxury
Great stay and very well maintained and beautiful hotel!
Dave
Dave, 1-night trip
10/10 Exceptional
May 29, 2025
Staff should all be proud of themselves! Outstanding!
Judith
Judith, 3-night trip
10/10 Exceptional
Mar 2, 2025
Incredibly convenient location for touring the Winchester mystery house and shopping!
Jason
Jason, 1-night trip
10/10 Exceptional
Apr 22, 2025
Everyone was very friendly
Patty
Patty, 1-night trip
10/10 Exceptional
Feb 20, 2025
Love staying at Hotel Valencia! Great location for shopping, eating and a perfect locations to get together with friends
Michelle
Michelle, 1-night trip
10/10 Exceptional
Mar 15, 2025
The stay was great! They upgraded our room and sent a bday treat to our room.