Jamaica Palace Hotel, where island charm and modern comforts blend together. Enjoy a breakfast of local cuisine at Gallery Restaurant & Bar, unwind on the garden-facing patio or relax by the outdoor pool with umbrellas. With free in-room WiFi, multilingual staff and laundry facilities, this hotel near Trident Castle is perfect for your Caribbean getaway.
Jamaica Palace Hotel puts you just a 5-minute drive from Jamaica Beaches. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Gallery Restaurant & Bar, which serves Caribbean cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
Arabic, English, German, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
80 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Scuba diving nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Wedding services
Multilingual staff
Porter/bellhop
Pool umbrellas
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Banquet hall
Accessibility
Closed captioned TV
Well-lit path to entrance
ROOM
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
In-room massage
Patio
Yard
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Bathtub only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
STAR_OUTLINE
Special features
Dining
Gallery Restaurant & Bar - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 7:00 AM and 1:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio
HELP_OUTLINE
Frequently asked questions
Does Jamaica Palace Hotel offer free cancellation for a full refund?
Yes, Jamaica Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jamaica Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Jamaica Palace Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jamaica Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Jamaica Palace Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Jamaica Palace Hotel and nearby?
Have fun with nearby activities like boat tours, fishing, and hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Jamaica Palace Hotel?
Yes, Gallery Restaurant & Bar offers Caribbean cuisine and garden views.
Does Jamaica Palace Hotel have any outdoor private spaces?
Yes, every room features a patio and a yard.
What's the area around Jamaica Palace Hotel like?
Jamaica Palace Hotel is located a short 9-minute walk from Trident Castle.
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Jamaica Palace Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Family friendly
Breakfast
Building
Art
Bathroom
Water
Bar
What guests liked
Breakfast was consistently described as excellent, good, and sumptuous with a variety of options. (10 reviews)
The pool is large, clean, and well-maintained, offering a great place to swim and relax. (9 reviews)
The surrounding area features postcard-perfect beaches and attractions, with the property's location being very close to all the beaches in Portland. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10
The front desk staff was amazing !
TANYA SUE
1-night trip
10/10
The property was clean, well maintained and very beautiful.
Breakfast was very good and a variety was offered.
The location was central and near to the major attractions.
Jean
3-night trip
10/10
We had an enjoyable stay and will definitely return!
Dr. Patrice
2-night trip
10/10
I will definitely be back, it was a beautiful welcome and a clean, quiet stay in what felt like luxury.
Melissa
1-night trip
6/10
I liked the paintings, and sculptures.
Sashana
1-night trip
10/10
The property was clean.
Checking was easy.
Food was tasty
Most of the Staff very hospitality.
The property could benefit from a gym and completely renovated pool.
christopher
7-night trip
8/10
Overall good experience. Quiet and peaceful spot. Staff was friendly.
Richard
3-night trip
8/10
The property was in a good location
Kean
7-night trip
10/10
We had a great experience. The staff was very friendly and accommodating. The setting is tranquil and is located close to most of the major attractions in that area!
Michelle
2-night trip
10/10
It was beautiful and the staff was amazing their service and attentative was wonderful.
Yonea
3-night trip
10/10
We had a pleasant experience! The staff is friendly and accommodating! It is a very tranquil setting, great for relaxing and unwinding. We definitely enjoyed our stay and will visit again in the future!
Michelle
1-night trip
10/10
Upgraded to a suite. Check-in was seamless and staff is friendly. Delicious full Jamaican or American breakfast was included.
Jill
1-night trip
8/10
Great staff
Kerene
3-night trip
10/10
Love
Rajee
4-night trip
6/10
The Jamaica Palace Hotel is beautiful and the staff we welcoming and friendly. The rooms were adequately sized. The landscape and pool are gorgeous. It was a challenge to do early check in but the staff were able to accommodate us. The cons are there’s not any dining options nearby. It requires a drive 20 mins out to find food. The hotel doesn’t provide snacks or a little cafe for quick meals.
Rashadda
2-night trip
4/10
Better beds outside lamps shine into the room
Jagga
3-night trip
10/10
I booked two identical rooms and my friends room was noticeably smaller and not the same design on the wall so that was a bit meh but the stay was still great. Beautiful property, very nice pool. Complimentary breakfast that came with my stay was excellent. The room key was missing and the front desk person was nonchalant but again I only stayed one night so I didnt press the issue. When in Portland I would definitely stay there again.
RONSHEEKA
1-night trip
10/10
Excellent staff, felt safe and cleanliness
Simone
1-night trip
8/10
Very charming and welcoming Hotel.
Salim
5-night trip
10/10
Great property and staff
ERROL
4-night trip
8/10
Love the property the staffs was welcoming we love it there and will me going back
Dwayne
1-night trip
8/10
Great customer Service
Rhenie Antenor
4-night trip
8/10
The property is breathtaking, scenery beautiful.definitely will return..
Mell
1-night trip
8/10
Very quiet property
NICOLE
1-night trip
10/10
The place was clean & nice . The landscaping rundown, unkept , it was ok though.