4/10 Regular
28 de noviembre de 2025
Overall a terrible experience.
First of all it has 1 star too many. The quality of common areas, service, food, etc is way below the european 4-star-mark seen in almost every country in Europe. Ando also pricewise. Never pay more than one hunded euros a night to be in this hotel. It's not worth it.
Second - One day I had to withstand drilling and hammering for many hours while I was resting in my room. When I complained to reception, their answer was: "it's legal. We are doing it in legal hours". So that means I'm paying almost three hundred euros a night for hearing drilling and hammering? Not a single apology, not a single compensation for the damaged caused. Unbelievable.
Third - In order to get a city tax invoice emailed I had to send more than four emails to the hotel plus contacting them through my travel agent.
The only positive side? The housemaids were very kind.
As I said, not worth staying at this hotel at all.
Jair
Jair, viaje de negocios de 3 noches
Opinión verificada de un huésped de Hoteles.com
