Mercure Hotel Severinshof Köln City

4.0 star property
Cologne hotel with restaurant and bar/lounge, aimed at LGBTQ+ guests

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Photo gallery for Mercure Hotel Severinshof Köln City

Exterior
Reception
Exterior
Reception
Restaurant
In the heart of Cologne, Mercure Hotel Severinshof Köln City offers a tranquil retreat near Old Market. Discover the hotel's eco-friendly charm, indulge in a drink at the bar or savor local flavors at the restaurant. With helpful staff and convenient amenities like bike rentals and luggage storage nearby attractions are within reach.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $86
$97 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 6 of 6 rooms

Privilege, Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Privilege, Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Sofa bed - double
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Severinstr. 199, Cologne, NW, 50676

What's nearby

  • Old Market - 13 min walk - 1.2 km
  • City Hall - 13 min walk - 1.2 km
  • Cologne Cathedral - 18 min walk - 1.5 km
  • Cologne Trade Fair Grounds - 3 min drive - 2.4 km
  • LANXESS Arena - 3 min drive - 2.4 km

Getting around

  • Cologne - Bonn Airport (CGN) - 18 min drive
  • Düsseldorf Intl. Airport (DUS) - 52 min drive
  • Cologne (QKL-Cologne Central Train Station) - 19 min walk
  • Köln Dom/Central Station (tief) - 20 min walk
  • Cologne Central Station - 20 min walk
  • Severinstrasse U-Bahn - 1 min walk
  • Ulrepforte U-Bahn - 10 min walk
  • Heumarkt U-Bahn - 10 min walk

Restaurants

  • ‪Zerin Döner - ‬5 min walk
  • ‪Chez Gus - ‬6 min walk
  • ‪Cup Of Sun - ‬1 min walk
  • ‪Okinii - ‬4 min walk
  • ‪Thai-Imbiss - ‬2 min walk

About this property

Mercure Hotel Severinshof Köln City

At Mercure Hotel Severinshof Köln City, you'll be just a 5-minute drive from Cologne Cathedral and Chocolate Museum. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A snack bar/deli and a terrace are other highlights. Fellow travelers like the helpful staff. Public transportation is just a short walk: Severinstrasse U-Bahn is steps away and Ulrepforte U-Bahn is 10 minutes.

At a glance

DONE

Hotel size

    • 253 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 21 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

More

  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • An effective city/local tax rate of 5.35 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Parking

  • Self parking costs EUR 21 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne

Frequently asked questions

Does Mercure Hotel Severinshof Köln City offer free cancellation for a full refund?

Yes, Mercure Hotel Severinshof Köln City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Severinshof Köln City?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Hotel Severinshof Köln City?

Yes. Self parking costs EUR 21 per day.

What are the check-in and check-out times at Mercure Hotel Severinshof Köln City?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Mercure Hotel Severinshof Köln City and nearby?

Recommended spots to visit include Wallraf-Richartz Museum (12-min walk) and Old Market (13-min walk), along with City Hall (15-min walk) and Romano-Germanic Museum (0.9 mi).

Are there restaurants at or near Mercure Hotel Severinshof Köln City?

Yes, there's an onsite restaurant.

What's the area around Mercure Hotel Severinshof Köln City like?

Mercure Hotel Severinshof Köln City is in Old Town Cologne, a short 1-minute walk from Severinstrasse U-Bahn and 19 minutes' walk from Cologne Cathedral.

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Mercure Hotel Severinshof Köln City Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Breakfast
Room
Service staff
Location
Shower
Bathroom
Tours
Public transport
Parking
Store

What guests liked

  • Breakfast was consistently described as great, outstanding, and very good with a huge spread. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent breakfast and staff were very friendly. Room was clean and as described.
Jack, 3-night trip

8/10 Very good

Good location easy to reach most places
Ana, 2-night trip

10/10 Exceptional

Excellent service location and comfort

Excellent hotel . Reception staff very friendly and sorted all our small issues quickly and efficiently. Lift stop in front of reception so easy to carry suitcases etc .Room very clean and comfortable. No noise from street .Very close to places of interest River Rhine cathedrals and buses and ferry. Shops and places to eat on same street just outside hotel so very convenient. Did not have breakfast in hotel as a bit expensive.
Indu Vinod, 3-night trip

10/10 Exceptional

Comfortable rooms, very clean, good breakfast
Sasa, 6-night trip

8/10 Very good

Great location, made it easy to get around everywhere. We had to move rooms because the air conditioner wouldn’t cool, the next room was better but definitely doesn’t cool enough for sleeping on the lowest setting.
Kellie, 4-night trip

10/10 Exceptional

Easy checkin and check out
Kori, 3-night trip

8/10 Very good

Breakfast and good service.
Jan, 3-night trip

10/10 Exceptional

Friendly staff and easy access to public tranport if need it.

10/10 Exceptional

Great central location for walking. Nice on site dining and amenities. Poor WiFi.
John, 3-night trip

6/10 Good

Nice hotel very clean and comfortable. Only downside was housekeeping comes early and knocks and then comes back every ten minutes so if you’re hoping to sleep in forget this hotel…
Claudio, 3-night trip

10/10 Exceptional

I liked it being near to city center, easy transportation and near chocolate museum and grand mosque
ahmed, 2-night trip

8/10 Very good

Great location for family Christmas market break

We had a lovely family break for the Christmas markets and stayed at the Mercure Hotel. We had a suite which made life with our little one much easier as she slept in a cot in the living area. The room was well equipped as was the bathroom. Staff were very friendly and were able to assist us with anything we needed. Great location for visiting the Christmas markets, would definitely recommend. We didn't eat any meals at the hotel so cannot comment on the restaurant or other facilities.
Alex, 3-night trip

10/10 Exceptional

1st Class hotel

1st Class hotel with 1st class staff, the hotel was in a good location, close to shops and attractions, Breakfast was very good and plentiful. Supermarket is close by, aswell as plenty of eating places, Rooms were clean and comfortable with tea & coffee making facilities, there was also a fridge and a safe in the room. I would definatly stay at this hotel again when I return to Cologne
Graham, 5-night trip

10/10 Exceptional

Very comfortable and convenient

The Mercure in Severinstraße is very comfortable and convenient. 10 minutes walk to the shopping district. Beside a tram station from where yiu can go anywhere in Cologne. Severinstraße itself is well stocked with restaurants, shops etc so everything is to hand
Heinz, 4-night trip

8/10 Very good

Nice hotel just outside city centre

A good and big hotel just outside the touristy city centre. We thought that meant that it would be easy to reach by car, but you need reflexes like a cobra to make the last turn. It took a few minutes to reach the important places, but it was well within walking distance.
Fredrik, 1-night trip

8/10 Very good

Room was comfortable, warm and clean. Didn’t have the breakfast as we wanted to try various brunch places. Staff were very helpful except on the day we had to check out. There was a queue of at least 10 guests at the reception desk and when I asked if anyone else could help at the desk there was an unclear answer and no one came out from the office to help. We waited for nearly 30 minutes to check out! Very disappointing as other times staff were great.
Varinder, 3-night trip

6/10 Good

Rooms smell because people smoked

Nice hotel only problem is that the rooms smell because people smoked in them, i complained got another room but was the same problem.
sven, 1-night trip

4/10 Fair

The most uncomfortable beds, you get 2 tiny blankets and the oldest pillows. The gym is a joke, the walls are so thin and the gap in the door allows for so much noise to pierce through. I feel like i was catfished. Do not stay here, there are other hotels at better prices. You don't get any toiletries, they don't even have body soap in the shower which also had mold in it. You don't get water so you have to pay at the bar IF they bother to help you. A few times i went to the front desk and no one was to be found. Elevator was broken forcing people to wait for just the 1 or take the stairs. Area is meh, at least you're close to the metro. The laundry was expensive and they didn't even offer it the day we needed it. (Day before Christmas eve)
Elizabeth, 4-night trip

2/10 Poor

Missed information from Accor staff about rewarding points. Back-and-forth emails without a clear explanation of why I am not receiving my reward points. Accor has shown its racial discrimination against LGBTQIA . Never knew I will be experiencing racism from such an organisation linked to the upcoming Olympics. Leaking everywhere in the bathroom when you bathed. Funny smile from the bathroom and failing to provide adequate amenities. This hotel is not 3-star but rather 2-star.
KWAKU, 3-night trip

8/10 Very good

La vue n'était pas terrible bruyant pour cause passage intensif du chemin de fer
Cakici, 2-night trip

10/10 Exceptional

A un paseo del centro

Hotel bien situado, a un corto paseo del centro. Habitación amplia, limpia, luminosa, con un baño realmente cómodo. La cama, grande y cómoda también. El desayuno, completo, de calidad y bien servido. Personal eficiente y amable.
Rafael Enrique, 3-night trip

6/10 Good

More of a 3 Star

The hotel had several issues. From bleach stained carpets to mouldy grout in the showers, holes in the ceiling all over the restaurant areas and reception… it left a lot to be desired. Breakfast facilities were good however, and the beds themselves were clean and comfortable. The in room Tea and coffee facilities are poor, with cheap instant coffee and a kettle.
Oliver, 3-night trip

10/10 Exceptional

Et hotel man vender tilbage til

Beliggende mellem interessante bydele. Egen parkering. Rigtig god morgenmad. Fin balkon med udsigt i privilege room. God stemning.
Benny, 3-night trip

2/10 Poor

Room felt very unclean. Cockroach in the bathroom. Got switched to another room why which reeked of cigarette smell. Also got bitten by an insect during the night.
3-night trip

8/10 Very good

The room was rather plain but very clean. There was a U-Bahn track beside, so trains made noise throughout the night. Pillows would need an upgrade. Very friendly personnel.
Sascha, 1-night trip