In the heart of Basel City Centre, Pullman Basel Europe offers a tranquil oasis with its lush garden and sun-kissed terrace. Savor breakfast, lunch, or dinner at Bistro Europe or unwind with coffee/tea in the lobby.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pet friendly
Parking available
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
Room service
24-hour business center
Business center
Meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is $209
$209
$228 total
includes taxes & fees
May 22 - May 23
Why we love this property
Breakfast and bar scene
Culinary options abound at this hotel, from the inviting restaurant to the lively bar. A hearty buffet breakfast kicks off each day's adventures.
Premium sleep paradise
Hypo-allergenic and premium bedding cradle guests in blissful slumber. Blackout drapes ensure restful nights, while minibars add a touch of luxury.
Located near a train station, Pullman Basel Europe is a great choice for a stay in Basel. Guests can visit the fitness center for a workout or grab a bite to eat at Bistro Europe, which serves breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: Marktplatz Tram Stop is 11 minutes and University Tram Stop is 13 minutes.
At a glance
DONE
Hotel size
141 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (CHF 27 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Shopping
Hiking/biking trails nearby
Working away
24-hour business center
Meeting room
Conference space (5813 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Garden
Terrace
Fitness center
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Hand-held showerheads
Height-adjustable showerhead
Room amenities
Be entertained
55-cm LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Special features
Dining
Bistro Europe - This bistro serves breakfast, lunch, dinner, and light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 29 per person
Early check-in can be arranged for an extra charge of CHF 65.00 (subject to availability)
Late check-out can be arranged for an extra charge of CHF 65 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Covered self parking costs CHF 27 per night with in/out privileges
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the fitness facility without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Basel Europe
Pullman Basel
Pullman Basel Europe
Pullman Europe
Pullman Europe Hotel
Pullman Europe Hotel Basel
Accor Hotel Europe Basel
Pullman Basel Europe Hotel
Pullman Basel Europe Hotel
Pullman Basel Europe Basel
Pullman Basel Europe Hotel Basel
Frequently asked questions
Does Pullman Basel Europe offer free cancellation for a full refund?
Yes, Pullman Basel Europe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pullman Basel Europe?
Yes, pets are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pullman Basel Europe?
Yes. Self parking costs CHF 27 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Pullman Basel Europe?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of CHF 65.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 65 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Pullman Basel Europe?
No, this hotel doesn't have a casino, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are both nearby.
What is there to do at Pullman Basel Europe and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a fitness center and a garden.
Are there restaurants at or near Pullman Basel Europe?
Yes, there's an onsite restaurant, Bistro Europe.
What's the area around Pullman Basel Europe like?
Pullman Basel Europe is in Basel City Centre, a short 2-minute walk from Congress Center Basel and 11 minutes' walk from Basel University.
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Reviews
Pullman Basel Europe Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.6
Location
9.4
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were plentiful and many guests found foods they enjoyed. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Museums
Restaurant
Breakfast
Reviews
Verified
10/10 Exceptional
Dec 25, 2025
Comfortable stay and very clean.
Shqipe
Shqipe, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Perfect hotel. Room was large, bathroom spacious and amazing shower. Staff were super friendly
Victoria
Victoria, 3-night trip
Verified
10/10 Exceptional
Mar 11, 2025
Great stay, good location, fantastic breakfast
Great stay, good location, fantastic breakfast.
Angelina
Angelina, 4-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Friendly staff, lovely rooms, smelt nice
Cameron
Cameron, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Staff exceptional, helpful and friendly!
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Loved our stay here. The room was comfy and cozy. It has a kettle with tea options and a coffee machine. The lights had different settings which was really great. The bar area was nice. Staff were friendly.
Shannon
Shannon, 2-night trip
Verified
8/10 Very good
Nov 8, 2025
Big room and bathroom. Friendly reception staff. Location great.
michael
michael, 3-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Extremely friendly staff, amazing breakfast. Close proximity to the rain with plenty of things to do. Easy use of the tram from the hotel.
Linda
Linda, 2-night trip
Verified
8/10 Very good
Mar 21, 2026
Our room was clean and comfortable BUT it was very hot and we couldn’t turn the temperature down. We slept with the window open which helped a bit but it was then very loud with outside noise. That was the only negative. The staff was excellent as was the breakfast.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Very good location. Staff are extremely helpful.
Sheikh
Sheikh, 2-night trip
Verified
10/10 Exceptional
Aug 18, 2024
Top class hotel in very convenient location town center.
Lai-ling
Lai-ling, 2-night trip
Verified
10/10 Exceptional
Mar 30, 2025
Excellent place to stay in central Basel. Friendly staff and the Basel Card for visiting tourists is a bonus. All local public transport for free.
FRANCESCA
FRANCESCA, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2023
Have stayed here a few times, staff is impeccable, food is great. Easy walking distance to the city center
Timothy
Timothy, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2025
Great stay over the roofs of Basel
Excellent stay, received an upgrade to top floor, quiet and comfortable room, very well equipped and maintained
Good breakfast
Central location, all in walking distance
Urs
Urs, 1-night trip
Verified
10/10 Exceptional
Mar 9, 2025
Really good location. Hotel is big and clean, room was lovely and huge and got very good light. Reception staff could not have been nicer.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jan 12, 2025
Every staff was so friendly 😊
TUGBA
TUGBA, 3-night trip
Verified
10/10 Exceptional
Mar 13, 2025
Great outfit . Very convenient location !
Rajitha
Rajitha, 2-night trip
Verified
10/10 Exceptional
Apr 13, 2025
Super hotel.
A superb hotel for my first visit to Basel. The rooms are large, clean and well appointed. There’s a good restaurant, very friendly and professional staff, and the tram is minutes walk away. I was very pleased and impressed with this hotel.
Graham
Graham, 2-night trip
Verified
6/10 Good
Apr 6, 2025
Good location and close to old town. Reasonable price.
Anthony
Anthony, 2-night trip
Verified
10/10 Exceptional
May 10, 2025
Totally satisfied. Good location, great service.
Park Jung
Park Jung, 3-night trip
Verified
8/10 Very good
Oct 30, 2025
All was amazing apart from trying to get served in the bar area, the barstaff seem to actively avoid making eye contact. Apart from that all great and reception staff were really helpful
Jennifer
Jennifer, 3-night trip
Verified
10/10 Exceptional
Aug 21, 2023
Very friendly and helpful staff
stanley
stanley, 1-night trip
Verified
10/10 Exceptional
Jun 10, 2024
The garden was lovely. Nice amenities.
Cydney
Cydney, 2-night trip
Verified
10/10 Exceptional
Dec 19, 2023
Basel is a nice city to enjoy walking. The hotel is in a convenient location to the River, stores, restaurants, markets and of course the Christmas markets.
Thomas
Thomas, 3-night trip
Verified
10/10 Exceptional
Nov 24, 2024
5 star staff, very helpful and knowledgeable.
Property was impeccable