Room was well presented by the housekeepers.
However, a lightbulb had failed and a replacement was not available by the end of our 2 night stay. The lighting in the room was poor. A towel holder came free from the bathroom vanity unit and fell heavily on my partners toe.
Overall, the room facilities fall short of that available in a large motel chain. Although reasonably spacious, a single easy chair in a two person room is stingy.
We chose to have dinner in the restaurant one night. at 7;00pm the only main choice was advertised as roast chicken. This was served in a tray with about half an inch of cooking juices still there and there was almost no colour to the chicken skin. On eating the dish, the texture of the chicken was overly firm and not pleasant. One of the chicken pieces was slightly pink inside and had spots of red visible. On reporting this to a member of the waiting staff, no action was taken. WE then asked the waiter to report our concerns to the chef. A gentleman in chefs whites did appear behind the serving counter but he made no effort to engage with us.
Whilst recognising the importance of maximising the revenue stream, an additional charge to park in the hotel car park seems a little greedy.
The reception and housekeeping staff were universally helpful and made our stay much more acceptable.