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Banff Ptarmigan Inn

3.0 star property
Mountain hotel in Banff with restaurant and bar/lounge

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night - Banff Ptarmigan Inn (Banff)
Meeting facility - Banff Ptarmigan Inn (Banff)
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes - Banff Ptarmigan Inn (Banff)
Reception hall - Banff Ptarmigan Inn (Banff)
Reception - Banff Ptarmigan Inn (Banff)
Nestled in the heart of Downtown District, Banff Ptarmigan Inn offers a warm retreat with a bar and restaurant. Unwind in the sauna or one of two spa tubs, stay connected with free WiFi, and take advantage of an area shuttle to explore nearby attractions like Banff National Park Information Centre. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Ski facilities
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 hot tubs
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is $115
$128 total
includes taxes & fees
Jan 8 - Jan 9, 2026

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(93 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(72 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(53 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(87 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(93 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

Similar properties

Exterior
Banff Caribou Lodge and Spa
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 2,967 reviews
The price is $115
$128 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Banff Caribou Lodge and Spa
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About the neighborhood

Map
337 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Central Park - 9 min walk - 0.8 km
  • Banff Centre for Arts and Creativity - 11 min walk - 1.0 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 7 min walk
  • Free area shuttle

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Evelyn's Coffee Bar - ‬4 min walk

About this property

Banff Ptarmigan Inn

At Banff Ptarmigan Inn, you'll be within a 10-minute drive of Banff Lake Louise Tourism Bureau and Upper Hot Springs. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, this hotel is within a short drive of Banff Gondola. The helpful staff and central location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 134 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Offsite

    • Free area shuttle within 5 kilometers
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (1700 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • 2 hot tubs
  • Sauna
  • Steam room
  • Vegetarian dining options
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Does Banff Ptarmigan Inn offer free cancellation for a full refund?

Yes, Banff Ptarmigan Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Banff Ptarmigan Inn?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Banff Ptarmigan Inn?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Banff Ptarmigan Inn and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a sauna and a steam room.

Are there restaurants at or near Banff Ptarmigan Inn?

Yes, there's an onsite restaurant.

What's the area around Banff Ptarmigan Inn like?

Banff Ptarmigan Inn is in Downtown District, a short 7-minute walk from Banff Station and 11 minutes' walk from Bow River. The local area is popular with nature enthusiasts and our guests say it is very central.

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Reviews

Banff Ptarmigan Inn Reviews

8.8

Excellent

9.0

Cleanliness

10

Location

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a nice menu and good options, including a buffet and made-to-order meals. (84 reviews)
  • Free parking was a major plus for guests, with many praising the convenience of underground parking. (74 reviews)
  • The hot tub, sauna, and steam room were a great way to relax and unwind. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Parking
Bed
Air conditioning
Store
View

Reviews

10/10 Exceptional

Great stay close to downtown
Maureen, 1-night trip

8/10 Very good

Nice hotel with a clean room, friendly staff.
Jenna, 3-night trip

10/10 Exceptional

Great room, friendly staff, super convenient to shops etc.
Riccardo, 2-night trip

10/10 Exceptional

The staff and hotel itself were fantastic will definitely be back!
Ocean, 3-night trip

8/10 Very good

It’s a little bit dated, but it’s a very nice place
mylar, 2-night trip

10/10 Exceptional

Location was excellent and room was very nice
Edwin Ehrhardt, 1-night trip

10/10 Exceptional

The best location with best staff made everything easier for our vacation.
Aakash Dhoj, 4-night trip

10/10 Exceptional

Great stay
Alexis, 3-night trip

10/10 Exceptional

Hotel was in a great location in downtown Banff. Close to great restaurants, cafes and shopping. Room was clean and equipped with Keurig with pods, refrigerator, and safe.
Rhoneil, 4-night trip

8/10 Very good

Great location

Rooms are dated but clean. Bed and pillows were very comfortable and the location can’t be beat.
Tami, 3-night trip

8/10 Very good

Room clean. Staff very good.
Beverley, 3-night trip

10/10 Exceptional

Wonderfully clean rooms and incredibly friendly staff!
Mark, 2-night trip

10/10 Exceptional

I really loved the fact that parking was free for the guests. The food was great
INSUP, 3-night trip

10/10 Exceptional

Great stay.
Dain, 1-night trip

10/10 Exceptional

Was a perfect place to stay
Trevor, 1-night trip

8/10 Very good

A good hotel
Gary, 1-night trip

8/10 Very good

Comfortable beds. Short walk to downtown.
Wonda, 1-night trip

10/10 Exceptional

Great location, great walkability, great staff and close to transportation
gloria, 1-night trip

10/10 Exceptional

Perfect for our stay, great restaurant
Melissa, 1-night trip

10/10 Exceptional

Everything was great, the carpet cleaner should be non scented. It was hard to breath in the hallways. Rooms were great
Donna, 1-night trip

10/10 Exceptional

Perfect location for downtown attractions like shopping and dining!
Jessica, 6-night trip

10/10 Exceptional

Cozy accommodations located right in the heart of Banff Avenue, easy walking distance to shops and restaurants. Restaurant in the hotel serves a great breakfast sandwich
Jondavid, 2-night trip

8/10 Very good

Great location to downtown Banff
Tim, 1-night trip

10/10 Exceptional

Great location
Joan, 1-night trip

10/10 Exceptional

great place great time. location was perfect
Timothy, 4-night trip