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Baldwin Inn & Suites, SureStay Collection by Best Western

2.5 star property
Suburban hotel, steps from Storrowton Village Museum

Choose dates to view prices

Photo gallery for Baldwin Inn & Suites, SureStay Collection by Best Western

Reception
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillowtop beds, desk, laptop workspace, blackout drapes
Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillowtop beds, desk, laptop workspace, blackout drapes
Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Private kitchenette | Microwave
Nestled near Six Flags New England, Regency Inn & Suites offers a convenient retreat with an outdoor pool and 24-hour business center. Relax in the library or catch up on your favorite show in the lobby with TV, previous guests have praised the property's helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Pet friendly
  • Free breakfast
  • 24/7 front desk
  • Air conditioning

Main amenities (7)

  • Housekeeping (on request)
  • 24-hour front desk
  • Vending machine
  • Water dispenser
  • Multilingual staff
  • Luggage storage
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Blackout drapes/curtains
The current price is $101
$116 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2025
Pillowtop bed
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
HDTV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2025
Pillowtop bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2025
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2025
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2025
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

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La Quinta Inn & Suites by Wyndham Springfield MA

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  • Pet friendly
  • Free parking
8.2 out of 10, Very Good, 1,300 reviews
The price is $114
$129 total
includes taxes & fees
Nov 10 - Nov 11
La Quinta Inn & Suites by Wyndham Springfield MA
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About the neighborhood

Map
21 Baldwin Street, West Springfield, MA, 01089

What's nearby

  • Eastern States Exposition - 2 min walk - 0.2 km
  • MGM Springfield - 3 min drive - 3.3 km
  • Naismith Memorial Basketball Hall of Fame - 3 min drive - 3.6 km
  • MassMutual Center - 3 min drive - 3.6 km
  • Big E - 4 min drive - 4.3 km

Getting around

  • Bradley Intl. Airport (BDL) - 28 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 30 min drive
  • Springfield Union Station - 9 min drive
  • Holyoke Station - 19 min drive
  • Windsor Locks Station - 22 min drive

Restaurants

  • ‪Two Weeks Notice - ‬6 min walk
  • ‪Food Court @ The Big E - ‬6 min walk
  • ‪Wurst Haus @ The Big E - ‬6 min walk
  • ‪West Springfield Lions Club - ‬7 min walk
  • ‪CT Beer Garden at the Ct Building - ‬8 min walk

About this property

Baldwin Inn & Suites, SureStay Collection by Best Western

At Baldwin Inn & Suites, SureStay Collection by Best Western, you'll be just a 5-minute drive from Eastern States Exposition and MGM Springfield. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:00 AM. Also, Naismith Memorial Basketball Hall of Fame and Big E are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1977
  • Television in common areas
  • At least 80% lighting from LEDs

Accessibility

  • Wheelchair accessible
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
State tax ID - C0008033250

Also known as

Regency Inn West Springfield
Regency West Springfield
Regency Inn Suites
Baldwin Inn & Suites Hotel
Baldwin Inn & Suites West Springfield
Baldwin Inn & Suites Hotel West Springfield

Frequently asked questions

Are pets allowed at Baldwin Inn & Suites, SureStay Collection by Best Western?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Baldwin Inn & Suites, SureStay Collection by Best Western?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Baldwin Inn & Suites, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Baldwin Inn & Suites, SureStay Collection by Best Western?

No, this hotel doesn't have a casino, but MGM Springfield (3-min drive) is nearby.

What is there to do at Baldwin Inn & Suites, SureStay Collection by Best Western and nearby?

Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming.

What's the area around Baldwin Inn & Suites, SureStay Collection by Best Western like?

Baldwin Inn & Suites, SureStay Collection by Best Western is a short 3-minute walk from Eastern States Exposition and 3 minutes' walk from Storrowton Village Museum.

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Reviews

Baldwin Inn & Suites, SureStay Collection by Best Western Reviews

7.6

Good

8.0

Cleanliness

6.6

Amenities

8.2

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Furniture
Breakfast
Family friendly
Location
Water
Bed
Coffee
Booking

Reviews

10/10 Exceptional

Convenient location to Big E
Vladimir, 2-night trip

10/10 Exceptional

Excellent

Overnight for the big e staff was helpful and very nice
Paul, 1-night trip

8/10 Very good

Clean

Old building, but the room was remodel and clean
Nadine, 2-night trip

8/10 Very good

Inside the rooms is beautiful. Area and exterior could leave some a little unsettled but the renovation inside is great. Will stay again
Robert, 5-night trip

10/10 Exceptional

Pleasant and clean
Arron, 3-night trip

10/10 Exceptional

Very good
Fraenzze, 1-night trip

10/10 Exceptional

Every thing was to my satisfaction
Pedro, 1-night trip

10/10 Exceptional

Upon entering the room u could immediately see that the floors had NOT been swept or mopped. Everything else is excellent. They could use a bit more amenities in the suite on the 1st floor I. E. Paper towels, toaster, a bit more selection of pans and maybe a broom and mop
June, 1-night trip

8/10 Very good

It seemed like it’s under renovation. But still good
Tristan, 1-night trip

10/10 Exceptional

Comfortable room in West Springfield.

Newly renovated room. Bed was very comfortable. Lots of parking. Very friendly desk clerk. Quick check in.
Larry, 2-night trip

8/10 Very good

Convinient location and easy access
Francisco, 1-night trip

6/10 Good

You get what you paif for, but in a good way.
Jay, 1-night trip

2/10 Poor

Made booking through Expedia and showed up to an under construction work site. Nobody at front desk and odour from the work being done. Wife and I decided not to stay and we’re not refunded full amount. Zero Stars. Should be taken off Expedia app.
Craig, 2-night trip

2/10 Poor

The building is in terrible shape and under construction (which we didnt know until check in). The desk is not staffed and there are signs with an outside number to call for assistance. Zero security, anyone could walk in and go inside with many open doors on rooms that are being worked on. Many doors propped open during the day.
Jennifer, 3-night trip

6/10 Good

My room did not have a phone, the ac was old and took forever to cool the room, the chair by the desk was filthy and had dirt in the wheels, there was no bag table in the closet and the sink was clogged. There was no manager available or any handyman on premises to fix the issue. My room was changed the next day which had a phone and a bag table. The owner has to do better charging what I paid. There was no continental breakfast offered only coffee. Staff were nice but I will not be staying again.
Kim, 1-night trip

6/10 Good

The trim was clean but I went in the bathroom and found a needle and cap in between the sink and wall and I was disgusted.
Yanitza, 2-night trip

8/10 Very good

Nice
Chris, 1-night trip

10/10 Exceptional

None
Noeun, 1-night trip

10/10 Exceptional

It was quiet and comfortable, that's all I was looking for.
John, 1-night trip

6/10 Good

Poor amenities
Cecily, 1-night trip

10/10 Exceptional

Big value

I think Chris is an owner. Spoke to him on phone an was extremely honest and welcoming. Great value here. Some renovation but did not affect my stay. I wish i remembered the guys name at front desk-he was awesome-7-2-25
DANA, 1-night trip

8/10 Very good

I have trouble rating this hotel. It is undergoing MAJOR renovations. The rooms were excellent, but could use lamps on/near the nightstands. The desk chair had some stains and wear and some facial tissues in the room would be nice. The hallways are a completely different story. There was no air conditioning. On the hottest day of the year (when I arrived), the air in the hallways was absolutely stifling. Also no elevator in the building. Lugging all of my stuff out of my car and up the stairs to the second floor room through the stifling hallway made me appreciate the modern (and well-functioning) A/C in my room all the more.
Scott, 2-night trip

6/10 Good

The room itself was nice enough, but the property needs some work. And not in the greatest area. But the person checking me in was super friendly and very personable.
Robert, 1-night trip

6/10 Good

The guests above us were so noisy banging walking very heavy just plain annoying almost till 1:00 am
David, 1-night trip

10/10 Exceptional

nice
briana, 1-night trip