South Seas Resort

3.5 star property
Captiva beachfront resort with golf course and water park

Choose dates to view prices

At South Seas Resort, a marina and private beach set the tone for a relaxing getaway. Soak up the sun in style with cabanas, loungers, and two outdoor pools featuring waterslides. Indulge in breakfast or dinner at one of two on-site restaurants or enjoy light fare by the pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Housekeeping once per stay
  • On a private beach
  • Marina
  • Golf course
  • 6 restaurants and bar/lounge
  • 3 outdoor pools
  • Water park
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children's pool
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television
  • Laundry facilities

Room options

Available filters for rooms
Showing 24 of 24 rooms

One Bedroom Bayside Villa Standard

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Free cribs/infant beds
Premium bedding
  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Beach Villa Standard

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Captiva Resort Villa Standard

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Free cribs/infant beds
Premium bedding
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Three Bedroom Bayside Villa Standard

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 149 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Double Sofa Bed

Three Bedroom Beach Villa Standard

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 149 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Captiva Resort Villa Standard

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 111 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Marina Villa Standard

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 93 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Beach Villa Standard

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 93 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

One Bedroom Captiva Resort Villa Deluxe

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Bayside Villa Deluxe

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Beach Villa Deluxe

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Three Bedroom Bayside Villa Deluxe

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Double Sofa Bed

Three Bedroom Beach Villa Deluxe

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Captiva Resort Villa Deluxe

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Marina Villa Deluxe

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Beach Villa Deluxe

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

One Bedroom Tennis Villa Premier

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Bayside Villa Premier

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Beach Villa Premier

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Captiva Resort Villa Premiere

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Double Sofa Bed

Three Bedroom Beach Villa Premier

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Captiva Resort Villa Premiere

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Marina Villa Premier

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Beach Villa Premier

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Premium bedding
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
5400 South Seas Plantation Rd, Captiva, FL, 33924

What's nearby

  • Alison Hagerup Beach Park - 3 min walk - 0.3 km
  • Captiva Beach - 8 min walk - 0.7 km
  • Jensen’s Marina - 12 min walk - 1.1 km
  • Captiva Chapel By the Sea - 15 min walk - 1.3 km
  • Turner Beach - 9 min drive - 6.5 km

Getting around

  • Southwest Florida Intl. Airport (RSW) - 65 min drive
  • Punta Gorda Airport (PGD) - 87 min drive

Restaurants

  • Mangos
  • ‪Starbucks - ‬5 min walk
  • ‪The Green Flash Waterfront Restaurant - ‬2 min drive
  • ‪The Shipyard - ‬4 min drive
  • Mainstay North Captiva & Barnacles Bar

About this property

South Seas Resort

South Seas Resort offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll have access to onsite kayaking. There's fun for everyone with the 3 outdoor pools and water park, and guests can also take advantage of a fitness center and 2 outdoor tennis courts. Harborside, one of 6 restaurants, offers a beachfront location and serves lunch and dinner. There's a golf course and a marina, and in-room conveniences include refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 80 units
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Monday - Sunday (9:00 AM - 7:00 PM)
    • The check-in location differs from the property location; go to: [5400 Plantation Rd, Captiva, FL 33924]
    • Guests will receive an email within 10 days before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Guests are recommended to download the property's South Seas mobile app before check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • A resort fee is collected at the property for guests 13 years and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Traveling with children

  • Water park access (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Kayaking
  • Motor boating
  • Personal watercraft (motorized)
  • Shopping
  • Fishing
  • Bicycle rentals nearby
  • Boat tours nearby
  • Scooter/moped rentals nearby

Services

  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • Built in 1972
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Golf course on site
  • 3 outdoor pools
  • Water park access (surcharge)
  • Designer stores on site
  • Golf clubhouse on site
  • Golf pro shop on site
  • 2 outdoor pickleball courts
  • Marina
  • 2 outdoor tennis courts
  • Waterslide
  • Firepit
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Gravel flooring in public areas

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Housekeeping (once per stay)
  • In-room safe
  • Access via exterior corridors
  • Recycling

Special features

Dining

Harborside - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Redfish Grill - This beachfront restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Shell City Burger Truck - This beach family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Scoop & Slices - This family restaurant serves lunch and dinner. A children's menu is available. Open daily.
Tarpon Bar - This bar is located by the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 25 per person, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Internet access (may be limited)
    • Parking
    • Pool access
    • WiFi access (may be limited)
    • Wired internet access (may be limited)

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Seas Resort
South Seas
South Seas Island
South Seas Island Resort
South Seas Resort
South Seas Island Resort Captiva
South Seas Island Captiva
South Seas Island Hotel Captiva Island
South Seas Island Resort Captiva Island, Florida
South Seas Island Resort Captiva Island
South Seas Island Captiva
South Seas Resort Resort
South Seas Island Resort
South Seas Resort Captiva
South Seas Resort Resort Captiva

Frequently asked questions

Does South Seas Resort offer free cancellation for a full refund?

Yes, South Seas Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at South Seas Resort?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at South Seas Resort?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at South Seas Resort?

Check-in start time: 4 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at South Seas Resort and nearby?

Have fun with onsite activities like kayaking, fishing, and motor boating, and practice your swing at the golf course. Enjoy a swim in one of the 3 outdoor swimming pools or use the resort's other amenities, which include a private beach and a water park. South Seas Resort also has a fitness center.

Are there restaurants at or near South Seas Resort?

Yes, there are 6 onsite restaurants, featuring beachfront dining and ocean views.

Does South Seas Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

Does South Seas Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around South Seas Resort like?

South Seas Resort is located on the waterfront, a short 15-minute walk from J. N. Ding Darling National Wildlife Refuge and 11 minutes' walk from Captiva Beach.

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Reviews

South Seas Resort Reviews

8.4

Very Good

8.2

Cleanliness

9.0

Location

8.4

Staff & service

8.4

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • The beach was beautiful, clean, and not crowded, with stunning wildlife and great amenities nearby. (28 reviews)
  • The pools were nice, great, and very fun with slides, and the zero-entry pool was a great feature. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Beach
Service staff
Restaurant
View
Amenities
Location
Food
Bathroom
Trip

Reviews

10/10 Exceptional

Our family had a wonderful time, will definitely return!
Laura, 2-night trip

10/10 Exceptional

Living space was fantastic!
Jeremy, 5-night trip

10/10 Exceptional

Good please to stay with family
Nestor R, 2-night trip

10/10 Exceptional

Loved renting a golf cart and riding around. And the zero entry pool was great!
Amanda, 2-night trip

10/10 Exceptional

Love coming here! Glad to see all the renovations and progress! We will be back in the summer!
Jennifer, 2-night trip

10/10 Exceptional

Perfection and very close to the beach! We’ve stayed here twice!
MaryBeth, 5-night trip

8/10 Very good

Property was good still a lot of construction going on to repair damage from the hurricane. Staff was very nice great service overall experience was nice and easy walkable to pool and the private beach.
Pam, 5-night trip

10/10 Exceptional

Had a great relaxing time.
Justin, 6-night trip

10/10 Exceptional

Property was absolutely beautiful. Can't wait to go back!
Keith, 4-night trip

8/10 Very good

They are still rebuilding from the hurricane not everything is up to par but overall had a nice stay
Wayne, 2-night trip

10/10 Exceptional

We loved it!
Ryan, 3-night trip

10/10 Exceptional

I love that we rented bikes and were able to stroll around. We especially loved completing the Scavenger Hunt!!
ELIZABETH JO, 5-night trip

10/10 Exceptional

Beautiful
Kyle, 4-night trip

10/10 Exceptional

The property is still recovering from the hurricane but it is in good condition and our room was clean and comfortable. The restaurants on the property have not opened yet but they have a couple of food trucks (burgers and tacos). The staff were friendly and accommodating.
Luis, 3-night trip

10/10 Exceptional

Stayed just for one night. Bed was confirtable, AC was cool, check in attendant great. Great view of harbor boats from balcony. Would love to return for longer!
Lori, 1-night trip

10/10 Exceptional

The staff at the resort was so friendly. They text you everyday with either things that is going on and to see how your stay is going. Only thing that was bad but minor was all the construction going on but that would not stop me from going back. Very relaxing vacation.
Tonia, 4-night trip

8/10 Very good

Amazing place to spend good times with kids. Apartment was not updated ,small tv, dirty sofa and carpet.
Leyane, 3-night trip

10/10 Exceptional

All good just execpt the A/C was kot working properly
Nestor R, 3-night trip

8/10 Very good

It was an amazing 5 days with South Seas for our 20th wedding anniversary. The room was great and even though they are still rebuilding from the hurricane, the resort was comfortable and the amenities accessible. Also having a room to cook was great and there are two options to pick up groceries on Captiva 2-3 min away from South Seas. We had a small issue with our A/C not cooling well in the living room. A leak was found and addressed quickly on a Monday morning. We will book again
3 pools to choose from and bar
Sunset out front of 1 bedroom Beach Villa
Resort pool
Kitchen in one bedroom beach villa
Robert M, 5-night trip

8/10 Very good

It was an amazing 5 days with South Seas for our 20th wedding anniversary. The room was great and even though they are still rebuilding from the hurricane, the resort was comfortable and the amenities accessible. Also having a room to cook was great and there are two options to pick up groceries on Captiva 2-3 min away from South Seas. We had a small issue with our A/C not cooling well in the living room. A leak was found and addressed quickly on a Monday morning. We will book aga
3 pools to choose from and bar
Sunset out front of 1 bedroom Beach Villa
Resort pool
Kitchen in one bedroom beach villa
5-night trip

6/10 Good

It’s shabby. Property needs maintenance. It’s not worth paying so much for a run down place with no services !!
Shikha, 2-night trip

8/10 Very good

Rebuilding but limited right now.

The overall condition of the facility is good considering the damage they had. However, they are still limited. No on-site store, limited access to ice. Only two food trucks that were not great. Don’t seem to answer the phone or return guest calls. Some rooms in good shape, others are not great.
Scott, 3-night trip

6/10 Good

Hard to get any help with towels. It took 3 calls before they came. The no see um bugs were terrible My wife ended up with multiple bites the swelled up
steve, 5-night trip

2/10 Poor

Cable wasn’t working, microwave didn’t work. The room was outdated. Had a hard time understanding staff.
Anthony, 3-night trip

2/10 Poor

AFTER confirming my non-cancelable booking, they sent me an email saying they have 'limited' facilities and some of the elevators may not work from time to time - Limited? No restaurants, portable toilets, nothing available except a bar at the pool Elevators? ALL the elevators are not working ALL the time - I am awaiting surgery for my knees - they made me walk up 4 flights of stairs carrying my luggage. The place looks more like a building site than a resort. AND - AND - they add a high 'Resort fee' to the bill then they add a 'property fee' Are you kidding me? There should be a DISCOUNT for the lack of facilities, lack of elevators, lack of consideration for paying customers. I will NEVER reeturn
Dave, 2-night trip