Copthorne Hotel Rotorua

4.0 star property
Suburban hotel with outdoor pool, near Polynesian Spa

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Photo gallery for Copthorne Hotel Rotorua

Breakfast served, local cuisine
Lobby
Bar (on property)
Front of property
Meeting facility
In Glenholme, Copthorne Hotel Rotorua offers a tranquil retreat with a spa tub and garden. Visit Jimmy Cooks Kiwi Kitchen for local cuisine, then relax by the seasonal outdoor pool or connect to in-room WiFi. Helpful staff have left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Seasonal outdoor pool
  • Hot tub
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is $107
$124 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 3

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Queen Room

  • Sleeps 3

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About the neighborhood

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Redwoods Whakarewarewa Forest - 19 min walk - 1.7 km
  • Rotorua Central Mall - 20 min walk - 1.7 km
  • Polynesian Spa - 2 min drive - 1.9 km
  • Tamaki Maori Village - 2 min drive - 1.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Pantry D'or - ‬11 min walk
  • ‪Pataka Kai - ‬14 min walk
  • ‪Rotorua Club Inc - ‬11 min walk

About this property

Copthorne Hotel Rotorua

When you stay at Copthorne Hotel Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jimmy Cooks Kiwi Kitchen, which serves local cuisine and is open for breakfast. A bar/lounge, a hot tub, and a terrace are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Bicycle parking
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to an extra charge of 2 percent

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.

Also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua offer free cancellation for a full refund?

Yes, Copthorne Hotel Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Copthorne Hotel Rotorua?

Yes, there's an outdoor pool.

Are pets allowed at Copthorne Hotel Rotorua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Copthorne Hotel Rotorua?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Copthorne Hotel Rotorua?

You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Copthorne Hotel Rotorua and nearby?

Have fun with activities like fishing, hiking, and horseback riding, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Copthorne Hotel Rotorua also has a seasonal outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Copthorne Hotel Rotorua?

Yes, Jimmy Cooks Kiwi Kitchen offers local cuisine.

What's the area around Copthorne Hotel Rotorua like?

Copthorne Hotel Rotorua is a short 11-minute walk from Whakarewarewa: The Living Maori Village and 20 minutes' walk from Whakarewarewa Thermal Reserve.

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Reviews

Copthorne Hotel Rotorua Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

7.4

Eco-friendliness

6.6

Property conditions & facilities

Popular mentions

Room
Service staff
Restaurant
Elevator
Breakfast
Ambience
Children
Room service
Bed
Bathroom

Reviews

10/10 Exceptional

Great place to stay had everything we needed really comfortable beds
Ian, 2-night trip

8/10 Very good

It was good
Asha, 1-night trip

8/10 Very good

There has a great staff, the facilities are old and my bathtub doesn’t had a proper cap.
Paolo, 1-night trip

2/10 Poor

Needs renovation
Gurpreet, 2-night trip

8/10 Very good

The breakfast and the réception,the balcon
Rodolphe, 2-night trip

8/10 Very good

Airconditioning units can be improved better or maintained so they can provide cooler air to the guests
Fredith, 2-night trip

8/10 Very good

The Front Desk service is good
Hao, 2-night trip

8/10 Very good

Weekend in Rotorua

Had a good stay of 2 nights. Very comfortable bed and room was adequate for our needs. Room was far enough from the road that there was no road noise.
Michael, 2-night trip

6/10 Good

OK for price - take breakfast in town

Old and getting rough around the edges - quite a distance from town. Breakfast was not a good value - clearly intended for the budget travel groups that fill this place.
Paul, 2-night trip

8/10 Very good

Love the pool and spa, kids were entertained all weekend
Xaviana, 2-night trip

8/10 Very good

Property was nice and clean Room was good. All over a great place to stay.
Pushpinder, 1-night trip

10/10 Exceptional

quiet and walkable to shopping and grocery store
jingfei, 1-night trip

8/10 Very good

Generous rooms. Tidy.
Bruce, 1-night trip

6/10 Good

Good
Ranjith, 1-night trip

6/10 Good

no real bar or restaurant fair price good location
ted, 1-night trip

10/10 Exceptional

Amazing
Huzefa, 1-night trip

6/10 Good

We will be back here again 😊

8/10 Very good

Some of the fixtures look a bit tired and in need of a refresh, but overall the hotel served us well.

10/10 Exceptional

Nice and clean
Kevin, 3-night trip

8/10 Very good

Beds were comfy! Nice and clean. Place a little tired and run down
Tammie, 2-night trip

10/10 Exceptional

Excellent service, amended my booking promptly when my flights were delayed, arohanui
Tash, 1-night trip

6/10 Good

Thought staff could be a bit more receptive 😞
tania, 1-night trip

4/10 Fair

Nice location, friendly and accommodating staff. A shame the whole place seem very out-dated! Price we paid seemed a bit hefty. Leg also fell off one of the beds.
1-night trip

8/10 Very good

Unfortunately they were short staffed so the restaurant was not available however, breakfast was available at an added cost. Needed a lot of TLC specifically outside. We had a pleasant stay.
Eileen, 3-night trip

4/10 Fair

Spa was dirty - green and smelly. Unsure how often they change the water. No parking for in house guests when a function is on Not maintained, needs a revamp and a good clean up. Arrived at 2.30pm and staff had to check if it had been cleaned for check in. Manager tried and was lovely. Elevators always seemed held up by cleaners bringing their trolleys up and down. Such a shame it’s not as professional as other hotels, Would not stay again.
Susan, 2-night trip