In the heart of Houston, Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers a warm welcome with dry cleaning services and a 24-hour gym. Savor breakfast at 2712 Bistro and Bar or relax by the outdoor pool with sun loungers. With free in-room WiFi, express check-out, and helpful staff who go above and beyond.
George R. Brown Convention Center - 6 min drive - 8.5 km
Toyota Center - 6 min drive - 8.1 km
Getting around
Houston William Hobby Airport (HOU) - 35 min drive
Houston, TX (EFD-Ellington Field) - 40 min drive
George Bush Intercontinental Airport (IAH) - 40 min drive
Houston Station - 21 min drive
Restaurants
Chick-fil-A - 7 min walk
McDonald's - 8 min walk
IHOP - 7 min walk
Twin Peaks - 6 min walk
Olive Garden - 12 min walk
About this property
Crowne Plaza Houston Med Ctr-Galleria Area by IHG
When you stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG, you'll be just a 5-minute drive from Rice University and Westheimer Road. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour fitness center and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
354 rooms
Arranged over 18 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (USD 25.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Working away
24-hour business center
8 meeting rooms
Computer station
Conference space (12000 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Television in common areas
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
8 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Front entrance ramp
Magnifying mirror
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Tile flooring in room
High pile carpet in room
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Tempur-Pedic mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Recycling
Special features
Dining
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 19 per person
Parking
Covered self parking costs USD 25.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel
Frequently asked questions
Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Houston Med Ctr-Galleria Area by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?
Yes. Self parking costs USD 25.00 per day.
What are the check-in and check-out times at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Houston Med Ctr-Galleria Area by IHG and nearby?
Crowne Plaza Houston Med Ctr-Galleria Area by IHG has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Houston Med Ctr-Galleria Area by IHG?
Yes, there's an onsite restaurant, 2712 Bistro and Bar.
What's the area around Crowne Plaza Houston Med Ctr-Galleria Area by IHG like?
Crowne Plaza Houston Med Ctr-Galleria Area by IHG is in Greenway Plaza-Upper Kirby, a short 19-minute walk from Westheimer Road and 9 minutes' walk from Greenway Plaza. Travelers give top marks for the hotel's prime location.
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Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Parking
Location
Breakfast
Bed
Elevator
Water
Building
Shower
Reviews
10/10 Exceptional
Aug 24, 2025
Awesome Stay
Love the area and hotel, will be our away from home when visiting family!
Karetha
Karetha, 3-night trip
10/10 Exceptional
Sep 8, 2025
Best bed we have slept on, our waiter for breakfast needs help or a pay rise !
Lee
Lee, 2-night trip
8/10 Very good
Sep 1, 2025
Nice pick for Concert overnight
Came into town for a concert, and the closeness to Toyota Center was part of tte reason for selection.
ELMER
ELMER, 1-night trip
8/10 Very good
Jul 26, 2025
The hotel was clean and the staff very friendly. We had two rooms and they accommodated for my dad which was greatly appreciated.
Rainee
Rainee, 2-night trip
10/10 Exceptional
Jul 22, 2025
IT WAS NICE
lacheryl
lacheryl, 2-night trip
6/10 Good
Sep 3, 2025
Too expensive
Bathroom shower head was strange. I paid over $400 for two nights, which is not the price I thought I was getting. I was told breakfast was included for my stay then told it actually wasn’t. The $25 a night hidden fee for parking was also unexpected. I will choose elsewhere next time.
Marissa
Marissa, 2-night trip
10/10 Exceptional
Jun 4, 2025
I really enjoyed staying at this hotel.
The hotel was really clean and convenient to alot of main attractions and the staff was also really kind.
Baldeep
Baldeep, 4-night trip
10/10 Exceptional
Jun 3, 2025
The bed was so comfortable and really nice the hotel was really beautiful and clean no complaints
Tyshawna
Tyshawna, 3-night trip
10/10 Exceptional
Jun 25, 2025
Awesome stay
The pool was large which I liked very much and the beds were very comfortable. Also, I really appreciated the buildings architecture.
Jose
Jose, 1-night trip
4/10 Fair
Aug 19, 2025
It was fine but wouldn’t stay again
Lots of things were broken in the room, including our side table, hooks in the bathroom and just minor things.
Keli
Keli, 2-night trip
4/10 Fair
Sep 2, 2025
Toilet would not flush and kept getting clogged. We called the front desk and was told they couldn’t find a plunger or maintenance. Finally they switched us to a new room at midnight after we requested it.
Holly
Holly, 1-night trip
10/10 Exceptional
May 25, 2025
Loved it will definitely book again and go back
Tiara
Tiara, 4-night trip
10/10 Exceptional
May 22, 2025
Good value for the area
Sandra
Sandra, 1-night trip
10/10 Exceptional
Jun 8, 2025
Great service and very clean rooms! Will use again!
juan f.
juan f., 1-night trip
10/10 Exceptional
Apr 1, 2025
Great accommodation!
Juan
Juan, 1-night trip
2/10 Poor
Jun 21, 2025
It see ms like every one is always mad at that hotel.
Daniel
Daniel, 2-night trip
8/10 Very good
Jun 11, 2025
Overall good stay, room however had a couple nets flying and a moth
Orneisha
Orneisha, 2-night trip
10/10 Exceptional
Mar 31, 2025
Great location
Jesus
Jesus, 2-night trip
10/10 Exceptional
Jun 4, 2025
Super clean, nice size r
Brittany
Brittany, 3-night trip
10/10 Exceptional
Apr 28, 2025
Thank you for the great hospitality and making my daughter and I safe at this property.
Nancy
Nancy, 1-night trip
2/10 Poor
Jul 20, 2025
Not a good stay
Sheets had blood stains and hair. There was not enough towels or toilet paper. Ceiling in the restroom had a metal piece sticking out.
Laura
Laura, 2-night trip
10/10 Exceptional
Jun 3, 2025
The location is great as well as the staff. A few minutes away from Rice University. There’s plenty of parking space and safe. The bed is comfortable. There’s a bar in the lobby with a friendly bar tender.
Olivia
Olivia, 4-night trip
10/10 Exceptional
Jun 24, 2025
.
VickyAnn
VickyAnn, 1-night trip
10/10 Exceptional
Mar 27, 2025
Cool hotel for the price
Alexis
Alexis, 3-night trip
6/10 Good
Jul 2, 2025
There were cockroaches in the bathroom. The ac unit was extremely loud every time it came on. Also, the room had a moldy smell.