Hotels in Francisco Uh May

"Friendly, safe and so much fun! "

"Rooms were clean, a little dated. Restaurants were good & staff at these restaurants were great. However our experience with the staff in the world cafe was hit & miss. The preferred club staff on the beach were amazing — saturnino, Marcos, Laura, Salvador, Guadalupe, all the staff were fabulous "

"Everything was wonderful and everyone was so kind and helpful The only complaints would be was the food was very salty and also all of the buffet food was cold unless you had them cook it right there in front of you, I will definitely recommend this to anyone and I’m looking forward to returning"

"Staff was great. Adan from Guest Services went above and beyond. We would love to return!"

"I couldn’t say enough good things about this property. We stayed for 2 weeks and enjoyed every single day we were there. Outside area: Beautiful and jungle like around the pool, restaurant and rooms. So well maintained. Gym: perfect little fitness studio with a treadmill, elliptical, free weights and a machine for pulls. Pools: 2 main pools - rooftop or the main pool which is long enough to swim laps if desired. Room: our studio with private pool was amazing. Excellent working a/c and fans, comfortable big bed, full kitchen facilities (dishes, pots, pans, etc) and table to eat at, living room with comfy couch and smart TV, big closet with drawers and a bathroom with good water pressure and temperature control. Service: the staff are super friendly and helpful and they do an amazing job of assisting at reception or cleaning the rooms. Extras: bike rental available for extra charge, towels for the pool or to take to the beach, spa services if desired and cold fruit water always available in reception. Area of Tulum: we thought it was ideal. Right between the beach and Tulum Town. It’s in a quiet area away from heavy traffic and has lots of stores within bike or walking distance. If I came back to Tulum, I’d for sure stay here again without hesitation. "

"I was so happy with the room, which was large and clean, the grounds, beautifully taken care of, and people working every day on the grounds and pool, the rooftop terrace, where I witnessed several beautiful sunsets, got some sun, and took a cool dip in one of the four small pools. I sat several hours in the hammock listening to books that I downloaded. This was my second favorite place to hang out. Breakfast was always delicious and made with great care. I also had two suppers there, and they were delicious as well. The wonderful people at the front desk answered my questions patiently and correctly. I stayed here for 12 days and it started to feel like home. Everything was very well taken care of. Héctor M. was extremely helpful and so friendly. Everyone that worked the front desk, which is staffed 24 hours a day, was wonderful! I'm definitely going to stay here again!"

"Thank you Hannibal. Perfect communication and quality service."

"Good staff and very clean "

"The property was beautiful. The"